At TrackFive, we’ve got big goals. We’re on a mission to revolutionize recruiting with easy-to-use tools and platforms, and we envision a future where we can fill every open job with a qualified candidate. That’s why we’re looking for pioneers—people who blaze trails and are committed to doing great work. We might be small, but we are mighty--we’ve got more than a decade of skin in the game, yet we’ve managed to maintain our start-up feel. The TrackFive culture is centered around hard work, but we believe strongly in balance and having fun—in a nutshell, we love coming to work! We value different backgrounds and perspectives, believing that together, we can use our creativity and curiosity to make amazing things happen.

If you’re ready to be a part of something exciting, TrackFive is currently searching for an accomplished Director of Revenue Operations.

What you'll do

The primary goal of the Director of Revenue Operations is to meet and exceed TrackFive’s revenue expectations on a consistent basis. They are a growth-focused professional with killer interpersonal skills that builds strong, lasting relationships as the absolute depiction of TrackFive’s brands. They drive success by managing and participating in all phases of the sales cycle and ensure that the highest level of customer service is consistently provided to all clients and prospective clients. They also work closely with coordinating departments to expand upon and enhance TrackFive’s existing products, strategically supporting overall company growth.

The life of TrackFive’s Director of Revenue Operations

Participate in all phases of the client life cycle, including cold-calling, product demonstrations, negotiation, client onboarding, upselling, and retention efforts
Build and cultivate relationships with key stakeholders across T5
Stay abreast of current and emerging trends, unique opportunities, and challenges of the markets and geographies in which clients operate, and how it affects their business and initiatives
Coordinate sales forecasting, planning, and budget processes—proactively monitoring and maintaining high levels of quality, accuracy, and consistency in planning efforts
Track and utilize client analytics to provide suggestions for improving the client experience
Enforce day-to-day sales goals and objectives in accordance with company directives
Develop strategies and unique selling propositions to meet targets
Partner with executive team to elevate sales incentives and compensation programs
Work closely with administrative team to address billing concerns
Partner with Product and Engineering teams to rapidly solve problems, bugs, and compatibility issues
Represent TrackFive at tradeshows, showcasing products and services to potential clients and partners
Hire, develop, and lead a dream team of salespeople and CSMs
Develop, coordinate, and facilitate training for department
Support T5 culture by living and breathing company values, being the ultimate team player, and habitually leading by example

Skills necessary

Bachelor’s degree in business, communications, or related field or relevant work experience
Minimum 5 years’ experience in sales or customer service leadership role
Experience utilizing CRM systems and working knowledge of internet marketing tools
Expert in selling strategies, strategic planning, and execution
Proven ability to drive the sales process from plan to close
Proven success in coaching and developing others, delegating, and leading through positive influence
Impressive communication and presentation skills with the ability to creatively sell to all decision-making levels
Genuine people-person that loves building relationships and demonstrates solid motivational and leadership skills
Competitive spirit, driven to crush goals
Ability to thrive in a dynamic, fast-paced environment
Superior organizational skills
Strong work ethic to act with integrity, take initiative, and be a team player
Access to our Lancaster, PA office is required a minimum of 3 days per week

Why you want to work at TrackFive

Free health insurance for employees with no waiting period
Dental and vision insurance (TrackFive splits the cost with you)
Your birthday is a paid holiday!
Commission pay
Company-paid short- and long-term disability insurance
Company-paid life insurance
Flex time
Paid parental leave
Company-matched retirement plan with no waiting or vesting period
The opportunity to work-from-home a few days a week
The ability to “shop” for other cool benefits like reimbursements for purchasing gym equipment, a discount on dependent healthcare, cash for vacation, or your favorite streaming services
Work-from-home stipends for hybrid and remote employees
So. Much. Swag.
Cool in-office perks like free snacks, massages, yoga, and bring-your-pet-to-work days just to name a few
The opportunity to work with a great group of people up to some very exciting things!
The opportunity to attend our epic annual holiday party
Central Penn Business Journal’s Best Places to work in PA in 2019 & 2022

*TrackFive is an equal opportunity employer.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday
No weekends

Experience:

Sales: 5 years (Preferred)
Customer service: 5 years (Preferred)

Work Location: Hybrid remote in Lancaster, PA 17601

TrackFive, LLC

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Director of Revenue Operations