What do we do?

Triple Whale centralizes and simplifies all the metrics used by Shopify sellers, enabling them to save more time and make more money. We help e-commerce businesses accurately track and forecast all kinds of metrics, including changes in profits and operational metrics. Launched in mid-2021, Triple Whale already has over 6,000 clients, top-tier investors, and growing hubs in Columbus, Austin, North Carolina, and Jerusalem, Israel.

As Revenue Operations Analyst (Sales), you will act as the go-to resource for our go-to-market facing teams for process and systems, with a specific focus on the Sales organization. You will own, optimize, and streamline major impactful initiatives such as our attribution model, lead scoring, sales engagement, and CRM (currently Hubspot, future of Salesforce) infrastructure.

As a member of the team, you will be key in driving success across all functions and establishing Triple Whale as the leader in the ecomOS space for ecommerce. You will report directly to the Senior Manager of Revenue Operations.

Primary Duties

Serve as the operational lead for Sales, while working closely with Customer Success and Marketing teams under a centralized Revenue Operations team
Work across teams to identify areas of optimization through process improvements and tools (Hubspot, Chili Piper, Outreach, Gong, etc.)Execute on projects to improve demand generation efficiency, pipeline automation, and forecasting with Finance leadership
Support the reporting needs across the organization as well as team-level reporting to help measure effectiveness of the go-to-market strategy
Help the business understand how sales, customer success, and marketing outcomes accurately drive impact and ROI via accurate reporting and forecasting
Build out a compensation plan and process and Rules of Engagement process with Sales leadership
Manage quota and territory assignment and ongoing alignment
Prepare enablement material to train teams on new processes, tools, and features

What We’ll Love About You

A thirst for ownership, learning new skills, and delivering value to those you work with2+ years of Marketo, Hubspot, Salesforce, or Pardot experience
Strong proficiency in ExcelClear demonstration of hitting and exceeding project plans
Clear demonstration of working with individuals across departments resulting in higher performance
Ability to receive clear, actionable feedback Project management experience
Excellent communication and problem-solving skills
Strong comfort multitasking and excellent prioritization
Understanding SQL, Python, a plus

What You’ll Love About Us

High growth startup - plenty of room for you to directly impact the company and grow your career!
Fully remote culture - work from home (or wherever!) or from one of our hubs
Fun - We're passionate and enjoy what we do

What makes working at Triple Whale awesome?

Great Team: Working with fun, hardworking, nice people who are passionate about what they do

Compensation: Competitive salary, benefits, and equity

Family Focus: Parental leave and flexibility for families

Time Off: Generous PTO. We want you to relax when you need to relax!

Healthcare: Excellent medical, dental, and vision coverage

Triple Whale 🐳

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Revenue Operations Analyst