Ensure a great customer experience in all things related to the getting our product to the customer

This position reports directly to the VP of Sales - APAC & ME and is based in Brisbane, Australia.

The role is a key interface with the customer, taking cadence of the customers order from sales order through to product delivery.

About The Role

Processing new sales into the company’s CRM and ERP
Check data accuracy of orders
Communicate to the Brisbane based Production and Finance team on new sales orders
Communicate agreed delivery dates and deals with the technical department to resolve any product or technical queries
Maintain order status and delivery details
Provide progress reports to customers and sales team
Manage the customer artwork and sim card process
Build good relationships with internal and external stakeholders
Assist in tender process for APAC and Global deals where required
Answering phone calls and manage appointments where deemed appropriate
Support the team in the conduct of client care surveys and feedback
Drive continual improvement

About you

Diploma/Degree in Business Administration
Proven work experience as a sales administrator or sales support person
Experience with a CRM or ERP system such as SalesForce or NetSuite would be beneficial
Advance MS Office proficiency, especially Excel
Positive attitude with ability to learn quickly
Excellent organizational and multitasking skills
High attention to detail
Ability to work effectively in a dynamic environment
Be customer focused with a strong service ethic
Ability to work autonomously as well as being a dedicated team member

Benefit

This is an incredible opportunity to join a thriving business that is just getting started. It is a fast-paced environment, and Tritium is kicking some major goals within the industry and their sector. Offering competitive salaries, on-site parking and plenty of growth opportunities, joining is a no brainer.

Tritium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Tritium®

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