About this Role:

The Sales Operations Analyst position is a dynamic and integral role within our sales operations team. The ideal candidate for this role has 1-2 years of experience, preferably with an understanding of Salesforce, and a knack for transforming raw data into compelling stories that drive decision-making. They should possess a unique blend of analytical skills and creativity. With a focus on continual learning and improvement, the successful candidate will be someone who thrives in a fast-paced environment, embraces challenges with a positive attitude, and is always on the lookout for ways to improve and learn. This role will be the first line of support to the sales team, ensuring they have the insights and tools needed to succeed.

Key Responsibilities:

Maintain reporting and dashboards within Salesforce.
Conduct regular data quality checks and maintenance to ensure accuracy and reliability of sales data.
Support with troubleshooting issues within the system.
Respond to ad-hoc requests for data analysis, reporting, and insights from various internal teams.
Collaborate with the sales and marketing teams to ensure alignment on objectives, strategies, and data management.
Assist in the implementation of sales operations strategies, processes, and best practices to optimize sales performance.
Participate in the evaluation and integration of new sales technologies and tools to enhance productivity and effectiveness.

Qualifications:

Bachelor's degree in Business Administration, Marketing, Management Information Systems, Data Analytics, or related field.
1-2 years of experience in sales operations, business analysis, or a similar role.
Proficiency in Salesforce, with an understanding of its reporting and dashboard capabilities.
Demonstrated experience in data analysis and reporting, with the ability to translate complex data into actionable insights.
Excellent communication and interpersonal skills, with the ability to work effectively with team members at all levels.
Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Attention to detail and a commitment to data accuracy and integrity.
Proactive and self-motivated, with a strong desire to learn and grow in the role.
Experience with Excel (V-lookups, pivot tables, etc.) and basic HTML preferred

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Retirement plan
Vision insurance

Schedule:

Day shift
Monday to Friday

Experience:

Microsoft Excel: 1 year (Preferred)
Salesforce: 1 year (Required)
HTML: 1 year (Preferred)

Ability to Commute:

Winston-Salem, NC 27101 (Required)

Work Location: In person

TrueLook, Inc.

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Sales Operations Analyst