About TryHackMe

TryHackMe is scaling its GTM motion across Sales, Account Management, Customer Success, and Marketing. To support ambitious revenue targets, we are strengthening our Revenue Operations function with a role focused on data infrastructure, automation, and reporting enablement.

This role partners closely with Sales, CS, AM, Marketing, Data, and RevOps leadership to ensure teams have reliable data, scalable systems, and actionable insights—so they can execute effectively against revenue goals.

This is a hands-on, collaborative role designed to accelerate execution, reduce friction, and support revenue-driving initiatives across the business.

The Challenge

As TryHackMe grows, our GTM teams need stronger operational support to keep pace with complexity and scale:

Data infrastructure must be continuously improved to support forecasting, performance tracking, and decision-making
Automation and workflows need refinement to reduce manual effort and improve speed-to-action
Reporting foundations require ongoing iteration to support leadership, Sales, CS, and AMs
Cross-system data consistency is critical as HubSpot, ChurnZero, Tableau, Snowflake, and enrichment tools evolve

This role helps ensure RevOps initiatives translate into practical, usable systems that teams can rely on day-to-day.

Responsibilities

Support reporting and analytics by building and maintaining dashboards that surface clear GTM insights for Sales, CS, AM, and leadership
Partner with Data and RevOps leadership to maintain and improve data pipelines across HubSpot, ChurnZero, Tableau, and Snowflake
Design and maintain automation in HubSpot and related tools to improve funnel flow, forecasting accuracy, and CRM hygiene
Enable GTM teams with clean data structures, consistent definitions, and reliable reporting
Support forecasting and revenue tracking initiatives for New Business, Renewals, and Expansion
Improve data quality and consistency through audits, validation rules, and workflow logic
Document processes and system logic to ensure transparency, adoption, and scalability
Collaborate cross-functionally with Sales Ops, CS Ops, Marketing Ops, and Data to translate requirements into operational solutions
Assist with ad-hoc analysis and enablement as revenue priorities evolve

What We’re Looking ForRequired Skills & Experience

Strong hands-on experience with HubSpot (workflows, properties, lifecycle stages, reporting, integrations)
Working knowledge of ChurnZero for CS reporting, renewals, and expansion tracking
Experience supporting Tableau dashboards and structured reporting outputs
Comfort working with data models and pipelines in partnership with Data / Analytics teams
Strong understanding of B2B SaaS revenue mechanics (pipeline, forecasting, NRR, GRR, expansion)
Ability to collaborate closely with non-technical stakeholders and translate needs into operational solutions
Organized, delivery-focused, and comfortable operating across multiple workstreams

Attributes We Value

Collaborative mindset — you enable others to succeed rather than working in isolation
Execution-oriented — you focus on practical improvements that unblock teams
Data-conscious — you care deeply about accuracy, definitions, and consistency
Clear communicator — able to explain systems and data simply
Adaptable and proactive — comfortable iterating as GTM priorities change
AI-aware — uses AI and automation thoughtfully to accelerate outcomes

Nice to Have

Experience with Clay, Pocus, Gong, or similar GTM tools
Exposure to cybersecurity or edtech GTM motions
Experience supporting both Sales and Customer Success workflows
Familiarity with enrichment, intent data, and buyer journey tracking

What Success Looks Like

Within the first 30 days:

Supported improvements to existing dashboards and reporting workflows
Helped stabilize data consistency across core GTM systems
Delivered automation or workflow improvements that reduce manual effort
Partnered with RevOps leadership on priority initiatives

Within 60–90 days:

Reporting and forecasting workflows are more reliable and trusted by teams
GTM teams experience faster execution due to cleaner data and automation
Documentation and system logic are easier for teams to understand and adopt
Revenue teams are better supported in hitting New Business and Expansion targets

Why This Role Matters

This role ensures that RevOps strategy translates into execution.

By strengthening data infrastructure, automation, and reporting:

Sales can prioritize and forecast more confidently
CS and AMs can manage renewals and expansions more effectively
Leadership can make decisions based on consistent, trusted data
Revenue growth scales without unnecessary operational overhead

How to Apply

Please include:

Your CV highlighting relevant RevOps and technical experience
A brief cover note explaining:
- Your proficiency level with HubSpot, ChurnZero, Tableau, and Snowflake
- An example of a complex RevOps project you've delivered and its business impact
- Your availability and preferred contract terms

We're moving quickly on this hire. Strong candidates will be contacted within 48 hours for an initial conversation.

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