Sales Operations Analyst - Remote

Join a global Customer Experience company that helps clients simplify and personalize interactions that build deep engagement between people and brands.

TTEC is seeking an energetic Sales Operations professional to temporarily help take our company's sales growth to the next level. This individual is passionate about Sales, Sales Enablement, and Sales Operations and thrives in a fast-paced, collaborative environment. This individual will have the opportunity to partner with senior sales leadership to foster a high performing, continuously improving team.

We expect this role will be working from home, so we're looking for a highly motivated and independent person who collaborates and works effectively via their remote working environment.

Essential Duties & Responsibilities:

Participate with the SVP of Sales Operations and the Sales Operations leadership team in developing and executing new strategies and initiatives to improve sales
Provide support for sales reporting and analytics, sales process optimization, sales systems management and enhancement, sales onboarding/training, sales program implementation, and sales forecasting
Demonstrate attention to detail, flexibility and ability to multi-task with a smile
Be reliable, available and accessible in support of critical projects
Have strong home high-speed Internet connection to support downloading and uploading large files and video collaboration
Take initiative, accomplish tasks without supervision - work independently and be a self-starter
Like working and contributing to a fun and happy work environment where we support each other to make each day a great day

Job Specifications:

BS/BA strongly preferred
Professional experience in CX, contact center operations (customer care, tech support, back office, sales), contact center technology and/or digital transformation preferred
3-5 years of experience in a business-to-business sales environment
3-5 years in a sales operations, business planning, or sales support role
Knowledge of CRM systems, data visualization/BI tools (e. g. Salesforce, Dynamics 365, Power BI), and contact center metrics a plus
Strong project management skills
Experience successfully managing analytically rigorous corporate initiatives
Excellent communication skills
Ability to easily shift from strategic to detail-oriented initiatives
Expert knowledge of PowerPoint, Excel and MS Word
Able to work well within a cross-functional team and ever-changing environment to achieve personal and department goals
Feels comfortable to communicate with different functions and colleagues in a global, multi-site, and multi-cultural environment

COMPENSATION & BENEFITS
The anticipated starting salary range for individuals expressing interest in this position is $17.50 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

#LI-Remote

Primary Location

: US-CO-Englewood

Job

: Sales / Business Development

TTEC

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Sales Operations Analyst - Remote