To support our growing team, we are looking for a Business Operations Specialist to join us. In this role, you will support the Head of Operations and leadership team in driving structured execution, operational excellence, and internal coordination across the company. You will help build and scale the internal operational structures, processes, and systems that enable efficient collaboration and high performance within a cutting-edge AI infrastructure company.

Responsibilities

Support the Head of Operations and leadership team in driving structured execution across the company
Drive the rollout, administration, and continuous improvement of internal software tools, including CRM and other SaaS platforms, and manage system permissions and access groups in collaboration with the Head of Operations.
Prepare and structure internal presentations, ensuring PowerPoint templates and brand assets remain clear, consistent and up-to-date
Contribute to the development of scalable operational processes
Support operational coordination, documentation, and internal processes to ensure smooth day-to-day operations.

Requirements

2+ years of experience in operations, project coordination, or similar
Experience supporting senior leadership
Structured, proactive, solution-oriented working style
Confident working with Microsoft Office and SaaS tools (e.g., HubSpot, Jira, or similar platforms)
Professional-level English to use with our international team

Nice-to-have

Professional-level German and experience working with vendors and stakeholders within German business environments
Experience working with CRM platforms (e.g., HubSpot) and using analytics to improve processes and decision-making.
Experience in a startup or other fast-paced, high-growth environment.
Experience collaborating with international and distributed teams.

This is a hybrid position based in or near Heidelberg, combining regular on-site collaboration with flexible remote work

Why us?

Build something big: Help build and scale a fast-growing AI infrastructure startup
Pay & perks: Competitive compensation with a performance-based incentive, subsidized Deutschlandticket, and access to a discount portal
Work your way: Flexible hours with hybrid work
Fast lanes, no red tape: Flat hierarchies and rapid decision-making mean ideas ship quickly
Global team: Work with a diverse, international team across Germany and the USA
Modern headquarters: Well-stocked office near the Heidelberg Hauptbahnhof, available on a hybrid basis or as a place to connect during our quarterly team workshops
Top setup: Your choice of high-quality hardware and equipment

About us

Turbalance GmbH is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we’re building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even non-existent hierarchies and the chance to take on responsibility from day one.

Turbalance is committed to providing a respectful, safe, and inclusive workplace. Diversity at Turbalance means fostering an environment where individual differences are recognized, valued, and respected, enabling everyone to fully contribute their talents and strengths.

This commitment begins with our recruitment process. If you require any accommodations to support your application or interview, please let us know as we are happy to assist.

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Business Operations Specialist