A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Chief Revenue Officer, Partner Revenue

The Chief Revenue Officer (CRO) is a senior role within the organization reporting to the Chief Executive Officer. The CRO is accountable for revenue generation for Financial Institutions, Associations, and Partners in North America; developing and executing revenue management and marketing strategies that maximize customer lifetime value across Elavon’s geographical footprint.

Focused on our tech-led initiatives and a critical growth area for our business, this group will work with key partners across payments. This group includes our Financial Institutions, ISV, ISO/MSP, and Associations teams, and our vital sales support functions including Go-To-Market, Revenue Optimization, Marketing, and Learning and Development.

ESSENTIAL FUNCTIONS

Develop and execute revenue management strategies for all geographies, channels, and segments, driving meaningful growth on a customer base that generates more than $1.6 billion in annual merchant services revenue.
Define and implement processes that ensure predictable, repeatable, and scalable sales, expansion and renewal outputs to meet revenue growth targets
Maximize new business generation, customer growth, customer retention, product depth, and customer lifetime value.
Maximize value derived from current vertical / industry strengths (Airlines, Hospitality, Healthcare, Government / Public Sector, Retail, Services), and develop new vertical / industry strengths
Manages the P&L to drive financial growth with direct ownership of the financial health & performance of the operation.
Direct accountability for revenue generation for Financial Institutions, Associations, and Partners in North America; hold indirect accountability for revenue generation for the U.S. Bank distribution channel and for all channels in Europe
Enable and inspire leaders to the highest standards of execution, problem solving and sound decision making while setting a clear team vision.
Drive engagement and performance through hands-on leadership, coaching, performance management programs, engagement programs. Builds, attracts, inspires, and develops diverse and high-performing teams.
Responsible for the marketing function, developing marketing strategies and plans, managing marketing campaigns, managing internal and external communications, and managing employee engagement across the enterprise.
Serve as a member of Elavon’s Senior Leadership team, contributing to strategy development and to the management of the business unit

Qualifications

15+ years of well-rounded business development experience in positions of increasing responsibility; financial industry preferred, global experience preferred
8+ years of management/leadership experience
Demonstrated team building experience, leadership, and the ability to manage multiple complex sales engagements concurrently
Strong interpersonal and communications skills with clear, concise and persuasive communication style that compels action
Ability to lead impactful, cross-functional teams
Extensive experience with channel partners, service providers, or end-customer dynamics in a rapidly evolving environment

Ability to provide clear direction, set measurable goals and give insight on industry trends with strong knowledge of the marketplace and the footprint within which we operate.
Thrive in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence.
Excellent political savvy and business acumen to work in a matrixed environment with an understanding of how to navigate the organization to clear obstacles and achieve business goals

Excellent knowledge of the tools and methodologies of business development
Proven ability to take balanced risks
Degree in Business, or related field
MBA, or advanced degree strongly preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank National Association

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