Who we are

UrbanBound is a tech-driven relocation management company that modernizes the way companies relocate their employees. Employees need to move to work, not work to move, but relocating can be a logistical nightmare. UrbanBound is revolutionizing corporate relocations by putting the power back into the hands of employers and their employees. We provide employees with a personalized relocation experience that sets them up for success on Day One while easing employers’ workload and optimizing every relocation dollar.

Since the beginning, UrbanBound has been relentlessly dedicated to moving the corporate relocation industry forward. UrbanBound continues to expand its software & service offerings for our growing client base, and we are looking to add a passionate, creative & detail-oriented Revenue Operations Manager to support both our marketing and sales teams and help further grow our business!

How You’ll Help

As the Revenue Operations Manager you will own the full Revenue Operations process from Marketing through Account Management. You will be responsible for things like; creating and distributing content & campaigns, managing event-based marketing operations initiatives, owning the full tech stack, and developing and reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices.

What You’ll Do

Own and manage our full tech stack. Serve as Salesforce and Hubspot Admin, providing overall administrative support and ad hoc customization requests.
Ensure accuracy of data flow between Salesforce and Hubspot by monitoring integration settings and field mapping, as well as regular data cleansing and de-duping
Build out Salesforce Marketing app, inclusive of reports and dashboards that track conversion rates and ROI of demand regeneration initiatives
Work as liaison for Revenue teams to identify trends, provide insights and optimizations, and drive data influenced decisions
Develop and execute lead generation initiatives, including list building, segmentation and targeting
Ensure the success and execution of Marketing Operations initiatives: MQL process, lead generation projects, optimization of Salesforce/Hubspot processes, etc.
Help us answer key questions about what is driving retention, close rates, activation rates, and more across the revenue organization
Work cross-functionally to own analyses, modeling, strategy, and business metrics that help UrbanBound reach new levels of growth
Lead process changes around new tools as well as making sure we’re optimizing the tools we currently use

Preferred Qualifications

3-5 years of experience in a high-velocity startup environment where you helped empower decisions with accurate data and repeatable processes.
Hands on: Experience with CRM and marketing automation tools, particularly Salesforce and Hubspot
Clarity from chaos: You are driven to find ways to drive clarity for revenue and business decisions. You have a clear understanding of revenue funnels and how to measure them.
Process: You have the ability to create repeatable processes that maximize the tools and team for the biggest impact. You enjoy working collaboratively to roll those out to team members.
Proactivity: You are proactive in spotting revenue opportunities and inefficiencies and will define and execute projects, reporting the results to leadership.
A data-driven mindset: You understand the value and need to have coherent data to give guidance to key decisions. You’ve used data visualization tools to provide actionable insights and reusable frameworks.
Analytical skills: Pivot tables and regression analyses are just part of your analytical toolset.
Bonus: you’ve used Gong, Salesforce Navigator, ZoomInfo

This role is for you if you are:

Extremely organized, responsible and detail-oriented
You are ready to take that next step in your career and to guide the strategy and execute the plan
Great at problem solving and have an enthusiasm for learning
Well-versed in Salesforce administration and having a working knowledge of Hubspot
Able to manage time effectively, work independently and be self-motivated
Enjoy a start-up culture where interest and initiative provide opportunity for growth and experience

We provide:

A collaborative work environment where you will make decisions daily that positively impact the business.
Benefits that include, 401K, summer hours, unlimited PTO, virtual happy hours, competitive health, dental and vision coverage and more!!
A true work-life balance where family and health come first. We have an unlimited PTO policy, as we want everybody to feel well rested, energetic, and ready to seize the day.
While this is a remote role we have a contemporary, welcoming office located in the central loop’s Franklin building — one of the most recognized skyscrapers in Chicago. This address has easy access to CTA trains and Metro, and provides all the benefits of working downtown, such as an Amazon Go in the lobby, and several other restaurant options in the building.

UrbanBound

New Jobs

Revenue Operations Manager