Job Description:

Position Summary

The Senior Vice President of Sales & Revenue Operations will be responsible for executing the sales programs and meeting growth objectives. This leader will optimize commercial resources for profitable growth, champion process innovation, and have a continuous improvement mindset to build discipline and motivate high performing teams. The right candidate will also have a hands-on approach and a proven track-record of driving and enabling sales, marketing, and overall commercial operations excellence. This position will report to the Head of Sales.

Responsibilities

Optimize and execute a highly effective enterprise sales operations platform. Oversee sales reporting (to include revenue, margin analysis, white space, and wallet-share reporting) across all business segments
Direct commercial pricing and financial modeling
Establish and maintain a new Center of Excellence. Oversee utilization and integration of CRM Salesforce to support inside sales, regional sales, and demand generation. Continuously evaluate systems and standard operating procedures to ensure support of the changing landscape of the business
Oversee the bid management process. Develop best practices and process improvement around managing a bid from initiation through final approvals
Maximize use of industry best practices and tools; leverage data from disparate enterprise systems to help develop sales strategies, support QBRs, glean industry insights, and ensure alignment with the organization's overall strategy
Develop and implement strategic recommendations using market insights, data, and analytics to drive profitable growth. Integrate economic, societal, and environmental factors into a purpose-driven strategy, turning sustainability into a competitive advantage
Develop and manage KPIs and training of key metrics to support adoption of best practices and behaviors to better enable and motivate team to be successful
Provide detailed dashboard reporting to the executive leadership team. Understand and incorporate viewpoints from all key stakeholders to drive decision making
Update business leaders on strategies and capabilities required to drive organizational growth and meet established goals for revenue, margin, and market share
Deliver breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches
Work collaboratively across various functional departments for organizational alignment on strategic sales goals and ensure the sales organization has a strong, healthy customer-first culture
Partner with Marketing to design, upgrade, implement and manage sales and marketing best practices, processes, reporting, and execution plans that reflects goals and objectives for growth, service offerings, key account planning, and better customer management
Partner with IT to leverage technology tools to drive and track sales leads and enable a data backed approach to capture and enhance customer satisfaction
Partner with HR to design, implement, and execute a strong Sales Incentive Plan strategy

Requirements

15+ years’ experience with demonstrated success in successfully growing sales teams and leading the sales processes at the enterprise level
A best-in-class commercial leader who brings rigor to sales and marketing process operations but also possesses an entrepreneurial approach and adaptable style
Strong business acumen and a commercial track record as well as an organizational command to develop and influence positive change
Capable of working across business segments, demonstrating the flexibility to adapt and communicate to a diverse matrixed organization; a great communicator who embraces partnering to achieve success
Self-motivated, delivering to performance commitments and having an urgency around profitable growth
Comfortable with ambiguity and uncertainty; the ability to pivot and lead others through complex situations
Solid background using CRM tools, preferably Salesforce
Background in service industries, utility or infrastructure-related fields preferred
Bachelor’s degree, advanced degree preferred
Travel up to 40%

We are an Equal Opportunity Employer.

USIC

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SVP, Sales & Revenue Operations