VECTOR JOB OPENING

Job Title: Sales Operations Manager (SOM)
Location: Herndon, VA
Job Type: Permanent Job – Direct Hire
Schedule: 40 hours per week; Monday – Friday
Travel: No travel.
Pay: $ 90- 100K plus benefits, PTO, Holiday Pay, Life/Disability/401k etc.
Parking: Free at the building
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Job Description:
We are looking for a Sales Operations Manager for our client in Hendon, VA; our client provides services for Consumer Products, Legal, Medical, State Local & Higher Education, to name a few. From our origins we partner with Rubrik, a disruptive force in the data protection and ransomware defense industry, becoming their first MSP and global exclusive service provider. From our secure facilities in the US, UK, EMEA and Asia PAC we deliver critical cyber resiliency solutions on a global basis.

Job Responsibilities:

The responsibilities of a Sales Operations Manager (SOM) are a subset of the sales leader’s role. The goal of the SOM is to ensure that every seller has the required processes, knowledge, skills, resources/content, and behaviors to optimize every interaction with buyers. By managing business activities and processes, the SOM helps the sales organization run effectively, efficiently and in support of business strategies and objectives. The SOM represents the needs of sales in meetings and cross-functional projects and acts as a liaison for sales with other parts of the organization.

· Provides direction and leadership to the teams under scope of responsibility. Establishes and communicates goals and objectives for the teams that are in line with the corporate direction.

· Makes decisions around hiring and terminations. Reviews individual and team performance and provides constructive feedback. Possesses specialized expertise in one or more functional areas.

· Manages and coordinates all sales activities and programs including, but not limited to, new hire training programs, continuing education/training events, and major sales initiatives.

· Coordinates and manages RFP Process and delivery.

· Drives effective training programs that help salespeople retain information and turn it into value for prospects.

· Contributes to the strategic discussion around buyer personas, target markets, etc.

· Recommends sales methodologies that Pivot should consider and employ.

· Manages sales process adoption and compliance. Pioneers the discovery and adoption of tools that will streamline the sales process.

· Maintains up‐to‐date knowledge of the current CRM program and works with the sales team to keep information current. We currently use HUBSPOT so previous knowledge is a plus.

· Coordinates and manages targeted vertical market sales programs (i.e., Technology, Education, GSA, Healthcare, etc.). Makes recommendations for targeted marketing programs, researches and gathers content specific to defined vertical markets, participates in conference calls and webinars hosted by key manufacturers, and shares findings with the sales team.

· Coordinates and manages top opportunity meetings and content; research key top opportunities as defined providing uncovered data to the business development team.

· Holds sales team members accountable for having an active account plan for each key top opportunity.

· Supports all business development and lead generation efforts; is familiar with all lead sources and how to research/mine data within these sources.

· Researches and gathers content/messaging to support sales efforts; stores all information in a common location and shares regularly with the sales team. Acts as a resource for information.

· Investigates/evaluates tools that push recommended scripts, guidance, emails, and other content to salespeople based on where a prospect is in the sales process.

· Assists sales leadership in tracking organizational participation throughout the company.

· Maintains an up‐to‐date understanding of all marketing tools and programs available.

· Compiles and produces sales reports as needed.

· Analyzes sales data to develop insights and make recommendations on areas for optimization.

Accountabilities and Performance Measures

· Shows appropriate precaution and care in handling sales quota and commission data.

· Displays consistent growth in understanding of Assured sales process and procedure.

· Completes tasks within reasonably prescribed periods.

· Completes training and achieves Rubrik Certifications.

· Demonstrates punctuality and consistent attendance.

· Continually improves and optimizes time to implement new processes.

· Maintains good relationship status with new and existing customers and partners.

Organizational Alignment

· Reports to the Director of Sales and Client Services.

· Enlists the support of technical and management resources as needed.

· Participates and/or leads weekly sales pipeline discussions.

· Acts as a resource for Client Services and Sales data as needed.

Qualifications

EDUCATION and/or EXPERIENCE

· Bachelor's degree (B. A.) from four-year college or university

At least 7 years related experience and/or training; or equivalent combination of education and experience. Previous management experience in sales operations required.
Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks. A wide degree of creativity and latitude is expected.

LANGUAGE SKILLS

· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

· Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra, number theory, geometry, and arithmetic.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Excellent written and oral communication skills.

ENVIRONMENTAL

This position may require some travel, less than 20%
All prospective employees must pass a background check prior to hire.

· Paid Training: Yes

· Management: Team Lead opportunities

· Work Location: Candidate must be able to commute to Herndon, VA, daily and Candidate can earn work remote options over time.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Vector Technical Resources Inc.

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