Venus et Fleur is a boutique gifting and flower delivery company that combines the romantic tradition of sending flowers with exceptionally stylish design. We specialize in lush, customizable precision arrangements of real flowers that maintain freshness for over a year and are currently expanding into the luxury home goods category – and this is just the beginning.

We are looking for a Sales Operations Manager who will oversee sales and business development operations. The Sales Operations Manager will report into the Director of Business Development and will work cross functionally with key parts of the business, including Marketing, Product Development, and Ecommerce. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.

ROLE RESPONSIBILITIES:

Implement processes that help scale the Business Development department.
Build and maintain sales data reporting and dashboards for Business Development team, including but not limited to overall sales pipeline report, trends against goals, inbound vs outbound leads, etc.
Craft standard operating procedures for working with B2B partners/customers.
Manage the uploading and maintenance of data for vendors’ third-party digital supply chain platforms.
Field and manage Business Development-related process questions from sales team members and cross-functional departments.
Create and maintain sales training materials.
Project manage sales collateral creation and updates with the marketing department.
Maintain CRM (Hubspot) by ensuring proper setup and pricing info is in place and that sales team members are consistently entering data correctly; Troubleshoot system issues directly with Hubspot.
Prepare proposals for partners and help onboard new partners by setting up their unique corporate codes.
Maintain the Business Development Google drive by keeping track of and organizing all sales materials appropriately.
Oversee and manage all third party subscriptions/tools for Business Development team.

JOB REQUIREMENTS:

2+ years of business development and/or operations experience
Familiarity with lead generation, sales forecasting, pipeline management and CRM data analysis and management
Working knowledge of Hubspot (or similar tool)
Experience leading individuals to work as an efficient and effective team
Familiarity with Google workspace and Slack
Excellent oral and written communication skills
Experience driving cross-functional initiatives
Proven ability to quickly climb new learning curves and add value
A sincere, collaborative, and empathetic personality characterized by a strong inclination to be part of a team of doers
Ability to fail fast, iterate, and autonomously drive organizational impact at both the tactical and strategic levels

Venus et Fleur

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Sales Operations Manager