Capitalising on several significant recent investments, our client is now looking to appoint a technically capable and commercially astute Sales Operations Manager to control multiple commercial functions including sales development, project management, relationship management and customer service.

The Position:

Reporting to the Managing Director, the appointed Sales Operations Manager will be responsible for:

Establishing and maintaining effective formal and informal links with major customers and key accounts
Working closely with the Managing Director on developing performance goals and long-term operational plans
Maximizing efficiency and productivity through extensive process analysis and interdepartmental collaboration
Project management of customer orders from cradle to grave, including costing and profit management
Developing research and development programmes to ensure that the company remains at the forefront of the industry
Supporting design, manufacture and finance teams to deliver product on-time, to cost and right first time

The Candidate:

Applicants for the position of Sales Operations Manager will be expected to demonstrate:

A minimum degree or HNC/HND qualification, ideally in mechanical engineering or a related technical discipline
Extensive sales, commercial and operational experience, ideally within the toolmaking / precision machining sector
Excellent interpersonal, organisational and time management skills
Strong working knowledge of data analysis, performance metrics and business management software (SAP, ERP, CRM etc)
Strong analytical skills focussed on sales, profit margins and general business performance
The ability to negotiate, problem solve, communicate and manage day-to-day commercial activity for maximum efficiency and productivity and to meet business objectives
The ability to work efficiently and calmly under pressure to meet all deadlines
An excellent understanding of company accounts and overall operational awareness
The ability to read, interpret and understand complex engineering drawings

The Company:

Established for over 25 years and part of a highly successful precision engineering group, our client is a specialist in the design, manufacture and validation of mould solutions for the plastic injection moulding industry. Operating from a state-of-the-art modern production facility in the Northwest of England, the company’s global customer base typically serves the aerospace, automotive, medical and packaging sectors, amongst others.

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Sales Operations Manager