At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world's fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward. We're driven to push boundaries and think beyond today to deliver strategies, and we're just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

The Sales Operations Analyst will be responsible for managing and optimizing the sales processes and data for the company. The ideal candidate will have experience working with HubSpot and other sales tools, and will be responsible for maintaining accurate and up-to-date information in the system. The Sales Operations Analyst will also be responsible for analyzing data to identify trends and insights that can be used to improve the sales process.

About Us:

Viral Nation is a leading social media agency that helps brands build social-first ecosystems to connect with modern consumers. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world's fastest-growing digital brands. We are a fast-paced, collaborative, and growth-oriented company that encourages open communication and innovation. As we continue to grow and expand our business, we are seeking a Sales Operations Analyst to join our team.

Responsibilities:

Clean and enrich data to ensure accurate and complete information in HubSpot
Analyze sales data to identify trends and insights and provide actionable recommendations to the sales team
Develop and maintain reports and dashboards to track sales performance and provide visibility to the sales team and management
Train and support the team on the use of HubSpot and other sales tools
Work closely with the sales and marketing teams to identify areas for process improvement and to develop and implement new processes and procedures
Collaborate with other departments to ensure that data is accurate and consistent across systems
Create and manage sales campaigns and lead generation efforts
Ensure compliance with company policies and procedures

Requirements:

3+ years of experience in sales operations or a similar role
Experience working with HubSpot or a similar CRM system
Strong analytical skills and the ability to analyze data to identify trends and insights
Excellent communication and interpersonal skills
Strong attention to detail and the ability to maintain accurate and up-to-date data
Ability to work independently and manage multiple projects simultaneously
Strong proficiency in Excel and other data analysis tools
Experience in training and supporting users of sales tools and systems

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

Viral Nation Inc.

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Sales Operations Analyst