Location

United States, San Francisco

Department

Business Development, GA

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts – people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced Sales Operations Manager who can join our team and help pave the way towards our new goals.

About the position

The Sales Operations Manager will play a crucial role in improving sales by creating and implementing best practices, establishing processes, ensuring stakeholder alignment, and providing the CRO with the necessary insights for effective decision-making. The ideal candidate will have a strong background in sales operations, and while gaming industry experience is a plus, it is not a requirement.

Responsibilities

Support the CRO in planning and executing sales strategy and initiatives.
Collaborate with global sales team to understand their needs, and work towards providing effective solutions.
Develop, implement, and monitor sales processes and best practices for improved efficiency and effectiveness.
Develop, implement, and monitor cross departmental initiatives (legal, finance, etc).
Track sales activity and financial indicators, generate insightful reports for senior management.
Support onboarding of new sales team members, including development of training materials.
Conduct market analysis and research to inform sales strategies and initiatives.
Coordinate with marketing to align sales strategies and enhance customer experience.
Provide training and mentoring to the sales team to boost their performance and sales skills.
Maintain up-to-date knowledge of the gaming industry and market trends to ensure our sales strategies remain competitive.
Coordinate sales forecasting, planning, and budgeting processes with CRO.
Drive CRM and PowerBi system optimization, ensuring its effective usage by the sales team.

Qualifications

Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
Proven experience as a Sales Operations Manager or similar role in Sales Management.
Excellent understanding of sales principles and customer service practices.
Experience operating in B2B company environment.
Knowledge of sales process from initiation to close and ability to analyze sales data.
Experience with CRM systems and their implementation in a sales environment.
Ability to manage projects and multi-task effectively.
Excellent leadership and team management skills.
Strong communication skills with an aptitude for building relationships with professionals of all organizational levels.
Analytical mindset with strong numerical aptitude and problem-solving skills.
Interest in working within global team environment, alongside periodic travel.

Position Name

Sales Operations Manager

Virtuos Games

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Sales Operations Manager