About the Role:
We are looking for an operator with a passion for scaling businesses to lead and build our Revenue Operations team! This is an exciting time to join a growing commercial operation (80+ people) and design our operational and data infrastructure for us to scale and deliver growth.

Reporting to the VP of Operations, you will be a key influencer in how we take Virtuoso to the next level. You will partner with our global and market GTM leads to identify key areas of opportunity and process improvement and implement changes so we can make growth happen faster.

The Right Fit:
We’re looking for people with a track record of being the best of the best, the ability to thrive in a continually changing environment, and who can think critically and creatively about improving our go-to-market strategy and execution. You must have a successful track record in commercial operations within SaaS.

Requirements

What we need from You:

You are passionate about outcome-driven processes: you are keen to implement processes that allow us to operate efficiently, but iterate them based on the commercial outcomes they enable.
You are data-informed and insight-led: you enjoy looking through data but it’s not just numbers for you; you are able to connect them to real conversations our teams and customers have and provide actionable insights to grow faster.
You are always learning: you use your experience when it’s relevant, and iterate your way of managing commercial operations when you learn something new about our customers and the industry we operate in.
You look at the full picture, but can also get into the detail: you know you can only make effective changes when you can connect our GTM strategy with the detail of day-to-day operations.
You are a self-starter but know when to ask for help: you proactively identify areas that need attention, but bring other people to the conversation as needed.

Essential

2+ years of experience in Revenue Operations, Marketing Operations or Sales Operations roles in SaaS
1+ years of experience scaling a small team of individual contributors
Technical knowledge of Hubspot and CDM platforms
Deep understanding of sales and account lifecycle stages as well as the corresponding key performance indicators
Ability to translate data into performance insights to enable top-line growth and growth efficiency
Ability to manage relationships with stakeholders from across the organisation
Agile and able to think on your feet - not beholden to a single playbook
You know when to ask questions and know how to act independently
Ability to balance competing priorities and manage multiple revenue-enabling initiatives
Thrive in a fast-paced, high-growth, rapidly changing environment

Preferred

Knowledge of revenue enablement technologies that integrate with CRM and CDM platforms
Experience with systems and data migration projects
Experience in scaling businesses (100 employees to 500+)

Benefits

What's in it for You:

Competitive Package, including generous annual bonus
Employee Share Options- Share in the success of Virtuoso!
A defined, transparent, career path to more senior roles
Remote/flexible working
Private health insurance
Wellbeing initiative and allowance
Training/personal development budget
Take your birthday as a holiday every year!
Holiday allowance increases by one day per year of service for up to 5 years
Employee Referral Scheme - we put money in your pocket for referring awesome people!

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Virtuoso

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Revenue Operations Manager