Job Profile:

The Sales Operations Manager is responsible for planning, coordinating, and executing sales-related projects that drive revenue growth and improve operational efficiency. This role serves as a bridge between sales leadership, operations, and cross-functional teams, ensuring that projects are delivered on time, within scope, and aligned with business objectives.

Your Responsibilities:

Lead the planning and delivery of sales projects, process improvements, and sales campaigns, with specific emphasise on salesforce.com.
Collaborate with sales leadership to define project goals, scope, success metrics, and timelines.
Partner with cross-functional teams to ensure smooth execution and alignment.
Analyze sales processes and workflows to identify inefficiencies and recommend improvements.
Support change management efforts by ensuring adoption of new tools, systems, and processes across the sales team.
Work closely with Regional Presidents and CSO to identify areas for improvements and opportunities for growth within the team.
Ensure transparent and consistent team communication via weekly pacing updates and monthly meetings.
Work closely with CRM team to create efficiencies and improve data capture across all of Commercial.
Co-ordinate with team analysts to make data insights accessible and usable for the sales team, individually and in each region
Work alongside the Learning & Development team to identify and implement best practices for on-boarding and training across all levels and regions
Manage the sales administration team, ensuring effective execution and contributions to project work, with a strong focus on meeting deadlines and optimizing time management.

Required Skills, Qualifications, and Experience:

Bachelor’s degree in business, project Management, Sales, or related field.
Minimum five years working with a sales team, ideally in sales operation, sales support, or sales.
Strong knowledge of Salesforce.com.

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Sales Operations Manager