Job Description

The Sales Operations Analyst provides analytical, operational, and project support to enable efficient sales execution and customer onboarding. The Sales Operations Analyst partners cross-functionally with Sales, Operations, IT, Master Data, Pricing, Finance, and other teams to support reporting, process improvement, system integration, and sales performance insights.

The Sales Operations Analyst is responsible for gathering requirements from stakeholders, setting up relevant reporting, analyzing data, supporting customer onboarding and integration activities, and assisting in the development of scalable sales operations processes that support business growth and customer satisfaction.

Responsibilities include, but are not limited to:

Sales Operations & Reporting

Support sales reporting and analytics by gathering requirements and assisting in the development of standard and ad-hoc reports
Analyze sales, customer, item, and pricing data to support performance tracking and decision-making
Ensure data accuracy and consistency across sales operations systems and reporting tools

Customer Onboarding & Integration Support

Support end-to-end onboarding activities for new customers, including coordination of setup, testing, and readiness milestones
Assist with data validation related to customer, item, pricing, routing, and reporting setup
Support systems integration efforts, including EDI and reporting validation, to ensure smooth customer transitions
Track onboarding tasks and deliverables in coordination with cross-functional partners

Process Improvement & Documentation

Assist in identifying opportunities to improve processes
Support documentation of standard operating procedures (SOPs), workflows, and process changes
Participate in testing and validation of new tools, reports, or system enhancements

Cross-Functional Collaboration

Assist in issue identification, escalation, and resolution related to data, reporting, or onboarding activities
Provide day-to-day support to business stakeholders as needed

Performs other related duties as assigned

This role is on site for onboarding (approx. 90 days) and then has 1 remote day per week after onboarding.

Required Qualifications

Bachelor’s degree in Business, Analytics, Operations, Finance, or a related field, or equivalent experience
2–5 years of experience in sales operations, business analytics, operations, or closely related role
Strong analytical skills with experience working with data and reporting
Proficiency in Microsoft Excel and reporting or analytics tools
Strong organizational skills with the ability to manage multiple priorities
Effective written and verbal communication skills

Compensation

$65,000 - $80,000 base salary + 15% annual incentive potential

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Sales Operations Analyst