What We Offer:

23 days annual leave

Excellent company pension scheme

Death in service benefit of 4 x salary

Company-contributed private medical insurance

Opportunities for career development and training

A supportive and collaborative work environment

About Us:

Vitalograph is a global leader in manufacturing medical respiratory diagnostic devices and software, celebrating 60 years of innovation. Our facility in the serene rural setting of Maids Moreton, Buckingham, is the perfect environment for fostering creativity and collaboration. As a family-run business, we pride ourselves on our supportive and friendly team culture.

Why Join Us?

Cutting-Edge Innovation: Be part of a team that is at the forefront of medical technology, developing solutions that make a real difference in healthcare.

Global Impact: This role provides a unique opportunity to influence global operations and drive customer satisfaction through data-driven insights and strategic planning.

Professional Growth: Benefit from extensive training opportunities, career development programs, and the chance to work alongside industry experts.

Collaborative Culture: Thrive in a supportive, family-run business environment that values teamwork, creativity, and continuous improvement.

This global role has been created to drive customer satisfaction and enable operational efficiencies by providing data-driven insights to forecast demand accurately. This involves aggregating historical trends, budget information, distributor and direct sales data, and leadership input to inform supply chain and manufacturing decisions. Key responsibilities include leading and managing the CRM system (based on Open CRM) and spearheading the S&OP process across Vitalograph globally.

Key Responsibilities:

S&OP:

Launch and champion a core portfolio business S&OP process for Respiratory Diagnostic Solutions (RDS).

Develop a dynamic S&OP tool to enhance sales planning and accountability with direct channels and distributor partners.

Lead monthly S&OP meetings with sales leadership and manufacturing operations, utilizing dashboards and heatmaps.

CRM & Sales Tools:

Oversee the day-to-day management, development, and maintenance of Open CRM.

Deliver insights and trends from Open CRM to inform business decisions.

Manage and enhance the sales technology stack, including tools like AI Studio and HubSpot.

Procure and integrate relevant tools into daily operations. Identify and address training, skills, and coaching gaps.

Data Interrogation, Metrics & Insights:

Link sales order intake with invoicing patterns to provide comprehensive metrics and trends on business performance.

Build reporting dashboards and reports. Assist with business planning, budget building, data collation, and trend analysis.

Perform data analysis to identify trends, gaps, insights, and opportunities for metric improvement.

Track key account and partner plans, as well as region manager commitments and plans.

Manage and update Sales Playbooks.

Success Factors:

Deliver a clear, consistent S&OP process for monthly forecast adjustments.

Establish a reproducible and meaningful monthly commercial 'pulse' around S&OP across RDS globally.

Provide proactive insights to RDS leadership that add value to operations and assist in meeting revenue and margin expectations.

Integrate CRM working into the sales pipeline, ensuring delivery of critical modules and tools.

Achieve 100% usage and consistent application of Open CRM globally, as agreed by leadership.

Ensure forecast accuracy across RDS, holding sales leadership accountable.

Qualifications:

5+ GCSEs or equivalent, including English.

A-level or degree in a science or mathematics-based subject.

Experience in manufacturing environments, supply chain, and S&OP processes.

Proficiency in data manipulation and leading senior managers in a matrix environment.

Strong follow-up skills and proactive, independent work ethic.

High energy, empathic listening, and teamwork abilities.

Excellent attention to detail and MS Excel skills.

Methodical and efficient with a thorough approach.

Ability to engage well with others both face-to-face and remotely.

Task-oriented approach to work with the ability to prioritize and allocate time efficiently.

Comfort with web-based platforms and effective digital communication skills.

Vitalograph

New Jobs

Global Sales Operations Lead