Sales Operation Executive

YOUR MISSION

Reporting to the Head of Sales Operations, you will be responsible for performing our full tech stack system administration, establishing and maintaining accurate sales databases and helping to create a positive and rewarding experience for the Commercial Team when using these platforms.

You will be responsible for creating string and meaningful cross-functional relationships within the organisation to ensure accurate data capture, reporting and effective workflows. You will also help drive the development, testing and roll-out of sales productivity tools to the Commercial Team. This opportunity will suit an individual who enjoys a highly analytical and data driven role, and who is also super approachable and very much a people person.

RESPONSIBILITIES

Be the data champion and support the development, planning and delivery of new enhancements with the CRM (Salesforce) and full tech stack
Managing and maintaining CRM and full tech stack data integrity
Ensure a positive rewarding experience for the Commercial Team in using the platforms
Administer the day to day operations of our CRM Platform, including but not limited to creating user accounts and credentials, ad hoc reports and dashboards as well as managing workflows and marketing activity integrations
Be responsible for the tech stack training across the organisation
Field all CRM and other Sales platform support queries

Requirements

Salesforce System Administrator experience preferred
Strong analytical skills
Data mining and management experience
Highly interactive and excellent communicator
Proficient computer skills, especially Microsoft Office applications
Ability to create strong and meaningful cross-functional relationships
Able to self-organise and prioritise, with a good attention to detail
A willingness to roll your sleeves up and get stuff done

Benefits

- 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
- Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday
- Contributory pension scheme
- Enhanced Parental leave
- Cycle to Work Scheme
- Private Medical Insurance with AXA
- Unlimited access to therapy sessions through our partner, Oliva
- Discounted Gym membership through Gympass
- Financial Coaching with Octopus Wealth
- 2 days of volunteering leave per year
- Sabbatical after 5 years’ service
- Life Assurance - MetLife (UK employees only)
- Ongoing Learning and Development to support you reach your career goals

We are Vitesse – the payment provider of choice for the insurance and treasury industry.

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation. Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants. Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.

With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.

As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?

Vitesse at our best – our values

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes

Confident Humility

We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed

We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.

Tenacious Responsibility

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.

We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.

Vitesse PSP

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Sales Operations Executive