Job description:

We have just launched a new lifestyle and sports brand in Australia. Emerging from auto racing, CUPRA is imbued with the passion and style that befits a brand from Barcelona. CUPRA is not for everyone and we make no apologies for that. CUPRA is for those who think differently. That applies to our cars, our services, our brand and the way in which we’ll meet our customers’ expectations. We want to be fundamentally digital – even as we respect the need to see and feel beautiful products. CUPRA is setting up from the ground up, backed by the talents and resources of Volkswagen Group Australia – the nation’s biggest European auto importer.

The Sales Operations Specialist role encompasses sales operations, sales planning, fleet and remarketing.

Responsible for creation and execution of retail campaigns, incentive programs and sales operation processes using market research, analysis of our overall business and understanding factory planning to support the planning of the Sales and Market volumes, both short and long term. The role will work closely with the Marketing, eCommerce, Product, Finance and Sales teams, as well as CUPRA HQ.

This role also involves the development and tracking of sales and financial strategies to the Head of Sales to meet the sales objectives of the CUPRA brand as well as other projects – it’s a start-up after all!

Key Challenges of this role:

Managing expectations and delivering KPIs of the manufacturer whilst supporting the retail network and working with multiple departments
Strong ability to multi-task and prioritise competing tasks and negotiation skills to achieve KPIs
Start-up business has additional complication; especially due to new business model. Strong requirement for adaptable thinking

The main responsibilities include:

Work closely with Product, Marketing, eCommerce, Sales and Logistics to coordinate new model launches.
Manage CUPRA tactical budget, campaign proposals, Agent payments, Agent recharges, Agent performance bonuses and individual support requests as well as undertaking feasibility studies as required
Support the preparation of Planning Rounds on varying scenarios by using available information from internal sources like Product, Marketing and CUPRA HQ
Analyse monthly stock and sales volumes to Budget and KPI’s, including monthly and ad-hoc reporting to CUPRA HQ
Prepare weekly/monthly Sales reports, highlight shortfalls to HoS and ASM’s
Provide relevant support to the Head of Sales in executing retail/sales campaigns, incentive programs and other related initiatives to drive sales
Monitor on a weekly basis inventory levels and mix and determine course of action with Sales Planning.
Monitor CUPRA stock ageing, prepare and provide HoS and ASM’s with reports
Investigate Fleet internal/external SWOT and present to HoS
Utilise all available mediums to gain insight into different sales channels
Assist with ad-hoc master presentations
Provide ongoing support to training participants as required
Ensure Agent personnel use and understand reporting systems and provide assistance as required
Work with ASM’s to manage allocation of Agent’s demonstration fleet in accordance to policy
Assist with the CUPRA audit process
Principal communication person between Sales and Finance
Support the preparation of ad-hoc analysis, presentations and reports as directed
Assist other departments with sourcing of vehicles (Company Fleet, Marketing, etc.)
Provide back up support to other Sales team members where required
Maintain awareness of macro-economic and automotive industry trends
Assist CEX Department with customer queries

Profile description:

To succeed in this role, candidates will need to possess the following:

Minimum 2 – 3 years’ experience in an operational sales environment is essential
Understanding of the Australian automotive market
Strong ability to multi-task and prioritise competing tasks
Ability to work under pressure and meet tight deadlines
Articulate communication skills and ability to build rapport with VGA and Agent staff
Practical problem solving skills with an operational focus
High attention to detail and time management skills
Advanced levels in all Microsoft software packages
Tertiary qualification in Commerce/Business/Economics or equivalent desirable

We offer:

This is a fantastic opportunity to join the Cupra team, based in our stunning Zetland head office.
Working at Volkswagen provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.

The benefits include:
-   enjoy a culture of continuous learning
-   enjoy flexible working arrangements with our hybrid work from home/ office ways of working
-   additional leave benefits including opportunity to, VGA Day paid leave day, remote location working arrangements for up to 30 days anywhere and paid parental leave top up at base salary
-   Enjoy attractive lease car rates for you and your family across multiple brands
-   receive access to LinkedIn Learning, Australian Institute of Management courses and Future Women training and personal development opportunities
-   annual fitness and wellbeing subsidy towards a facility of your choice
-   receive staff discounts at local retailers around the office and multiple entries to the zoo for you and your family
-   Work in state of the art newly refurbished building, including onsite parking and convenient city fringe location and close proximity to Green Square train station

Volkswagen is an equal employment opportunity employer. We encourage applications from all diverse backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
If this sounds like the role for you to drive your career to great heights with a world-class organisation, APPLY NOW!!

Volkswagen Group Australia

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Sales Operations Specialist