Sales Operations Specialist
Description
Job Brief:
Avalara helps businesses of all sizes achieve compliance with sales tax, and other transactional tax requirements by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara’s end-to-end suite of solutions is designed to effectively manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities in the United States and internationally.
Avalara is seeking a hands-on, detail-oriented Sales Operations Specialist to support our evolving priorities within the Sales organization. You will work closely with the Sales Operations, Sales Development leadership, Marketing leadership, and Partner Sales teams to gather requirements and relevant information, review technology, develop documentation, conduct ongoing support, develop reporting, and input data into Salesforce CRM.
An extraordinary Sales Operations Specialist will embrace a leadership mentality when developing a working relationship with all customer-facing teams and maintain effective relationships with internal departments such as Sales, Sales Development, and Marketing.
Responsibilities:
Who You Are:

You’re ready to get started. You thrive on process improvement and strive to make an impact.
You take ownership. You don’t make excuses and have a strong sense of accountability- for yourself, and others.
You love technology, love to learn about it, and share it with everyone
You have excellent interpersonal, written, and verbal communication skills.
You are highly organized and possess appropriate levels of urgency to ensure tasks are completed on time.
You are humble and curious.
You are eager to increase your skillset and embrace all opportunities to learn – from others, and from our own mistakes.

What You’ll Do

Salesforce.com administration
Other Technology administration (dependent on what is needed by the Team)
Routing Rules and operations, using different technologies like Distribution engine & LeanData
Document and evaluate current processes and provide recommendations for improvement
Support and launch technologies like Outreach, Chili Piper, and others
Input data relevant to the success of the Sales and Operations teams into Salesforce
Collaborate with the Sales and Marketing team and organization as a whole
Other administrative tasks

Requirements:
Preferred Qualifications

Bachelor's degree in relevant study
3+ years Sales or Sales Operations experience (Inside Sales or Sales Development experience okay)
5+ years Administrative experience specializing in operational support
Proficiency with Microsoft Office Suite and Salesforce.com (CRM)
Proficiency with SalesLoft, WalkMe, Chili Piper, and other technologies a plus
Ability to embrace new applications and technology quickly
Flexible and adaptable to a changing business landscape

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Sales Operations Specialist