Sales Operations Coordinator

Who we are:

We’re the oldest Seattle company you’ve never heard of. Fourth generation, family owned and we have a foundation that gives back to the community. We’re a small enough business where you can see your impact while big enough to compete with the heavy weights.

At Washington Shoe Company we hire the best, you’ll work with the best, people here are passionate because it’s a career, not a job. Work here because you can count on your peers to create the best work.

Our goal is to create smiles every day for our consumer’s, employees, partners and community. We are a small company who treat our employees like family. We have built a talent dense team across all the departments. When you work for Washington Shoe Company, you work with the best because we hire the best. We love to watch our employees learn and grow into their best selves. We don’t micromanage but give employees freedom to drive their own business. If you are a curious, competitive, adventurous, independent and passionate individual we would love to welcome you to the Washington Shoe Company Family.

Responsibilities

The Sales Operations Coordinator will play a crucial role in supporting the National Sales Manager and Account Executives in meeting their goals and objectives. Some of the key responsibilities include:

Data Entry, Tracking, and Reporting: The Sales Operations Coordinator will be responsible for entering, tracking, and generating reports within PowerBi and our CRM system weekly. This will involve collecting and analyzing sales data and presenting key performance indicators to the National Sales Manager and Account Executives.
Trade Show Coordination: The Sales Operations Coordinator is expected to manage and prepare for all tradeshows as directed by the National Sales Manager. This will include coordinating travel and accommodations, as well as sales samples and customer meeting schedules.
Customer Service: The Sales Operations Coordinator will interact with customer accounts to obtain missing data, answer queries, troubleshoot, and assist with other customer service issues. They must be comfortable communicating with customers and responding to their needs.
MAP Calendar Management: The Sales Operations Cooridnator is responsible for overseeing the company MAP calendar, which involves managing promotions and advertising initiatives.
ERP Database Analysis: The Sales Operations Coordinator must be a critical thinker who can analyze processes in the company’s ERP database. This will involve identifying areas for improvement and working with cross-functional teams to implement solutions.
Communication and Collaboration: The Sales Operations Coordinator will need to be comfortable communicating across all departments and all levels of company leadership. They are expected to work collaboratively with cross-functional teams to ensure that sales objectives are met.
Flexibility and Independence: The Sales Operations Coordinator will need to be flexible and have a sense of urgency in their work. They must be a self-starter who is comfortable working independently.

What you’ll bring:

A Bachelors degree
3+ years of office management/administrative work
Excellent verbal and written communication abilities
Strong organizational skills
Knowledge of Microsoft Suite and Power BI
Assertive, pro-active style with a sense of urgency
Ability to work independently and with a team
Creative planning skills
Knowledge of the retail buying cycle (footwear/apparel experience is a plus)
Must be able to lift 50+ lbs.

Our company values:

Transparent Communication. We share as much information as possible with our employees and pride ourselves on clear expectations, so everyone knows what is expected of them.
Work with a curious mind. Our employees are always questioning things to ensure accuracy and that every task is completed in the most efficient way possible.
Making tomorrow better pursue a common passion of helping others while giving back to the community to create smiles every day for consumer’s, employees, partners and our community.
Be humble. Act in a humble and team-oriented manner.
Lead with integrity: Be comfortable and confident as a leader in your field
Inclusive and family spirited
Be the customer: Act in the best interest of the customer while keeping the company goals in mind

Top Perks

Medical, dental, vision, life insurance, disability insurance
401k plus company match
Employee purchase credit
Exclusive discounts and industry discounts
Paid volunteer hours
Valued company culture
Open work environment with casual dress code & flexible schedule
Flat organization with high exposure to leadership team

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Renton, WA 98057: Reliably commute or planning to relocate before starting work (Required)

Experience:

Administrative: 3 years (Required)

Work Location: In person

Washington Shoe Company

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Sales Operations Coordinator