Who We Are Looking For?

As the Sales Operations Area/ Cluster Manager, he/she will lead and manage a group of store manager to deliver area business plan and KPIs within budget. To be accountable for overseeing the individual store activities are effectively carried out. Assist in achieving financial and operational goals of the business. Coach and supervisor a team of Store Managers to deliver excellent retail experience for our customers in order to achieve sales and other retail targets.

What Awaits You:

Support to stores on delivering KPIs on Sales, profitability and service standard
Lead and motivate a team of Store In Charge to achieve business objectives, operations excellence in Store & Service standards
Analyse reports and trends, to engaged internal functions to identify opportunities and roll out plans
To assess store environments and workflow in order to put up practical proposals for business improvement
To comply with company procedures at all times in order to protect valuable assets including its people and to achieve company KPIs
Review store surrounding retail environments to identify areas for improvement opportunities
Responsible in identifying potentials candidates among the store teams and groom them as part of succession planning
Be exemplary role model to the team members in work ethics and sales driven with a flair for creativity

We Are Excited About You If You Have:

Diploma holder with a passion for retail management
At least 3 years of operational experience in a similar capacity
Knowledge of Retail/ Health&Beauty related industry
Possess Strong leadership qualities
Confident & self-driven
Strong integrity and professionalism
Results orientated, resourceful, and willing to be “hands-on” when required
With good analytical skills & commercial sense
Meticulous and committed
Strong level of judgement
Good communication (spoken and written), interpersonal and people management skills
Coaching and supervisory skills
Planning skills
Digitally Inclined

Why Should You Join Watsons?

Watsons is Singapore’s leading beauty and health retailer with more than 100 stores located islandwide. We inspire and enable every one of our customers to Look Good, Do Good, Feel Great every day.

We are building a culture that you will be proud to be part of. We foster an open culture of communication and innovation, readying the company to be agile for changes in the new retail age.

Why You Will Love Working Here:

Fun and collaborative culture in a fast-paced environment with passionate and committed team members make up the Watsons Family!
Flexible workspace with activity-based working concept that stimulates creativity, collaboration, and communication in a vibrant environment
Equip our people with the right skills so that they can thrive and stay Fit for the Future.
Good career growth opportunities and ongoing learning and development
A competitive compensation package including a wide range of benefits and employee perks
Privilege staff discount and Watsons membership points and vouchers

Are you ready to make an impact with us? Come join us for a great experience that will prepare you for even bigger challenges!

Watsons Singapore

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Sales Operations Area/ Cluster Manager