Job Purpose

Provide leadership to the sales teams and develop the overall sales strategy, operational plans and processes that drive revenue growth and accomplish financial objectives.

ESSENTIAL DUTIES And RESPONSIBILITIES

Responsible for achieving sales goals at all Workspace Plus companies while driving revenue growth and market expansion.
Provide leadership and drive accountability for all sales teams within WSP in a manner that inspires high performance and ensures exceptional service to all stakeholders.
Develop, implement, and execute a strategic sales infrastructure that achieves organizational financial objectives, and includes the development of cross channel selling strategies and vertical market initiatives.
Establish and implement processes, tools, and structures to support the sales operations.
Oversee the goal-setting process for all levels of the WSP sales team and use data and technology to measure and monitor sales processes, identify issues, and enhance performance.
Create capabilities to effectively analyze the business environment, identify and understand competitors, and retain and expand the customer base.
Collaborate with internal stakeholders to identify market needs and innovate new products.
Build strong relationships, including key distribution partners, and identify new sales opportunities.
Oversee and resolve sales issues that arise related to the sales process or sales relationships including customer complaints, disputes, or requests, as well as conflicts among sales team members or other stakeholders.
Develop and deliver sales reports and presentations to senior leaders.
Perform other duties as assigned.
Travel time 50% plus required.

Supervisory/Management Responsibilities

Participate in the full cycle of employment including participating in talent acquisition process and providing unbiased feedback focused on candidate qualifications through to end of employment activities, consistently considering alignment with company mission, vision, and values.
Provide an onboarding experience that allows employees to learn, develop, and acclimate to the company culture.
Utilize results against goals to identify continuous improvement opportunities and communicate.
Plan, establish, and communicate work schedules, assignments, and expectations to employees.
Listen and address employees’ concerns to resolve issues and lead a culture of respect, teamwork, and collaboration.
Continuously evaluate, document, and provide feedback to employees through coaching, counseling, motivating, disciplining, and conducting formal annual performance reviews.
Monitor and process employee attendance records/timecards and PTO in a timely manner.
Provide leadership to all department activities focused on maximizing teamwork and productivity, minimizing costs, and maintaining an elevated level of quality standards.

Competencies

Critical Thinking: Seek information, use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and make conclusions.
Communication: Articulate complex matters and effectively express ideas and information in a clear and organized manner, so it is understood by others, both orally and in writing. Speak professionally with various levels of individuals to build strong professional relationships.
Results-focused: Driven to meet or exceed specific goals and objectives as quickly as possible, leveraging resources available and solving problems creatively to get the job done.
Management of Personnel Resources: Motivate, develop, and direct people as they work, identifying employee strengths and areas of opportunity for growth.
Business Acumen : Understanding business implications of decisions; working through business situations resulting in positive outcomes and improved financial performance.

Minimum Required Qualifications

Education: Bachelor’s Degree in business administration, finance, or related field, or equivalent experience

Experience And/or Training

10 years’ experience in outside sales in a manufacturing environment.
7 years’ sales leadership experience.
5 years’ experience budgeting, planning, and/or financial analysis

Licenses/Certificates: Driver’s License

Technology/Equipment: Proficiency working in Microsoft Office Suite.

Preferred Qualifications

Education: Master’s degree in Sales or Marketing related field.

Experience and/or Training: Experience selling furniture to education or commercial customers. Experience with multiple channel sales.

Licenses/Certificates: None

Technology/Equipment: Experience in a CRM system.

Physical And Mental Demands

Walking, speaking, hearing, and seeing. Listen and observe the environment for hazard prevention. Use hands for tools and typing. Semi-frequently lift up to 50 lbs. Some tasks may require employee to bend, stoop, twist, and turn.

Working Environment

Indoor office working environment. Office is temperature-controlled all year round.

Employer Statement

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. The mental and physical requirements are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description represents characteristics the individual may encounter while performing the essential functions of this position.

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