Westcoast Ltd established in 1984, the Westcoast Group remains privately held with its distributor arm, Westcoast Limited, distributing leading IT brands such as HP, HPE, Microsoft, Lenovo, Apple, and many others to a broad range of resellers, retailers and office product dealers in the UK and beyond.
Westcoast Limited has grown to become the number one UK distributor for many of our vendors and customers. The Westcoast Group employs more than 1,600 people across a number of locations in the UK, Ireland and Europe. Our revenues have seen a sharp increase in recent years reaching £3.5 billion in 2020.
We are consistently ranked in the Sunday Times Top Track of the 100 Largest Privately-owned UK Companies, and are now the largest privately-held business in the Thames Valley region

Sales Support Administrator

Our team of Sales Support Administrators work across the sales floor to support every account manager, ensuring that our customers receive a seamless experience, and that the sales order process is completed to a high standard. They’re a customer focused team, working in a fast-paced environment where accuracy and service levels are of key importance.
What is the role?
As Sales Support Administrator you will be providing essential administrative support within the Sales division managing our sales for several vendors
Customer Service is at the forefront of everything we do here at Westcoast, so providing an excellent service, developing key relationships, and consistently meeting SLA’s and KPIs will be a vital part of this role.
How will you do this?

Inputting of Sales Orders onto system for the UK and other countries
Management of electronic orders
Keeping up to date and informed an all-new products, services, and sales tools
Preparing and running reports for customers
Assisting with the meeting of SLAs and KPIs, and providing support in the management of our customers
Attending and contributing to meetings when requested
Working closely with Finance and Customer Service departments to resolve issues and queries
General administration duties
Following up with resellers on generated quotes

Is this the role for you?
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:

Experience within an Administration role ideally
Excellent organisation skills
Advanced communication skills both written and verbal
Ability to work independently and take initiative
Positive attitude and work well with a team
Good knowledge of Word, Excel, and mail packages
Ability to learn quickly and to have a methodical and logical approach

What will we do for you?
This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business and develop strong, long standing industry relationships.

As well as a competitive salary we can offer:

Full training and on-going Learning and Development support, with excellent career progression
Funded NVQs or Apprenticeships, work-based studies, and professional qualifications
Westcoast Wellbeing – including full EAP services, access to mental health counselling, virtual GP, Physiotherapy and Perks and Rewards
Life Insurance
Enhanced family leave policies
Staff Purchases – Discounted IT, electronics, mobiles, and accessories
Mobile phone contract discounts
Employee referral bonus scheme
Eye care scheme
Cycle to work scheme

Job Type: Full-time

Salary: Up to £28,000.00 per year

Westcoast Ltd

New Jobs

Sales Operations Executive