Wheeler Staffing Partners is seeking an exceptionally talented and motivated Sales Operations Supervisor for an outsourced marketing firm call center used by multiple law firms across the country. The Sales Operations Supervisor will lead, develop, and retain a talented group of Inside Sales Representatives responsible for providing exceptional experience to all potential customers. This is an onsite position in Oklahoma City that will work an 8-hour shift between the hours of 7 am-8 pm with 2 weekends a month.

Sales Operations Supervisor Responsibilities:

Manage a team of 10-15 people while working in a positive atmosphere that promotes professional development, extensive training, and monthly bonus incentives.
Build sustainable relationships and engage employees by going the extra mile providing constant feedback through one-on-one and group coaching sessions, retaining, and developing talent, listening to identify their needs, clarifying information, and being solution focused.
Our Call Center Sales Operation Supervisor will serve as an active liaison between our company and its employees.
Relay company goals, quality standards, and processes and procedures to the representatives through servant leadership.

Requirements:

Minimum of 2 years experience in a high-volume, quota-driven sales environment
Management experience overseeing 10+ employees
Sales Call Center experience required
Ability to multitask, set priorities, and manage time effectively
Be able to effectively connect with different personality types, ages, and backgrounds
Ability to maintain professionalism, focus, and determination with customers
Strong communication skills (verbal, written, and interpersonal)
Strong phone and verbal communication skills along with active listening
Exceptional reliability

WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism. Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Travel requirement:

No travel

Work Location: In person

Wheeler Staffing Partners

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Sales Operations Supervisor