Job Title: Sales Operations Manager

Location: Berlin, Germany

Climate change is accelerating, and meat production plays a significant role in this problem. However, billions of people love meat, and global demand keeps growing. We believe the answer lies in creating a new wave of tasty, animal-free meat alternatives that can satisfy the needs of people everywhere.

Due to an exciting phase of growth in the business, we are looking for an experienced Retail Operations Manager for our retail business. This is a newly created role, offering a fantastic opportunity to be part of a rapidly growing leader in the food industry!

Key responsibilities:

Coordination and monitoring of daily operations processes, including EDI orders and deliveries.
Communication with logistics service providers to ensure on-time deliveries.
Building and maintaining relationships with retail partners and dispatchers for smooth collaboration.
Postings in the ERP system and ensuring precise inventory management.
Planning and controlling logistics and production processes, preparing forecasts and supporting inventories.
Develop and implement policies to increase productivity and improve customer service.
Fast and solution-oriented action in the event of problems or customer complaints to ensure customer satisfaction.
Taking over document management, controlling and auditing as well as monitoring and analysis of KPIs.
Close cooperation with production, marketing and sales to optimize forecasts, inventory and delivery management as well as to carry out joint campaigns.

About the candidate:

You have completed training as a logistician, business administrator or a comparable qualification, ideally supplemented by a degree, and 4-6 years of experience in retail operations.
You are familiar with ERP and EDI systems and have experience in modules such as MM, WM, EWM or PP.
You can optimize logistics processes and impress with your strong analytical skills and a high affinity for numbers.
You are at home in the digital world, are confident in using office applications and enjoy taking on administrative and financial tasks.
You are a strong communicator, solution-oriented, determined and have a strong hands-on mentality.
You speak fluent German and can communicate confidently in English.

Why should you work for us?

We have only just begun: we are at the beginning of an exciting journey – your contributions can make a lasting difference.
The brightest minds believe in us: Top-notch VCs and inspiring business angels support us because they believe in our vision and mission.
Now is the time: the food industry is undergoing a transformation. Let's work together to make sustainable food so irresistible that millions of people will enthusiastically switch from meat to plant-based alternatives!

White & Clayton Recruitment

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Sales Operations Manager