As our Business Operations Associate, you'll support projects across every area of the business. This role is ideal for an organised, commercially minded person early in their career who has a startup mindset — someone who thrives in a fast-paced environment, rolls up their sleeves, and wants exposure to all facets of a growing fashion company.

No two days are the same. You'll work closely with the founders and leadership team while taking ownership of projects across the business.

We're looking for someone who enjoys being hands-on, is naturally curious, and is eager to learn. If your first instinct is to figure out how something works, find a better way to do it, and take ownership, you'll fit right in with how we think and work.

HOW WE APPROACH BUSINESS OPERATIONS

We move fast and figure things out, using initiative and resourcefulness rather than waiting for a playbook.

We care about understanding what's working, what's not, and where we can improve our processes and systems over time.

We're a small team that works closely together, pays attention to the details, and takes pride in the quality of our work.

You'll work closely with the wider team and founders, giving you the opportunity to learn quickly, take ownership, and make meaningful contributions.

RESPONSIBILITIES

Business & Leadership Support

Support the founders and leadership team on cross-functional projects across the business.

Take ownership of special projects and oversee execution.

Assist with reporting, presentations, and business analysis.

Support team communication and project management across departments.

Identify process improvements and help implement new systems.

Retail, Creative & Special Projects

Coordinate retail operations and store-related initiatives.

Assist with campaign and photoshoot planning, logistics, and execution.

Support launches, events, activations, and other business projects as required.

Administration

Manage administrative and office operations to help keep the business running smoothly.

Coordinate vendors, retailers, contractors, and external partners.

General Operations

Provide general operational support across the business and all departments as required.

Step in wherever needed to keep projects and day-to-day operations moving.

REQUIREMENTS

1–2 years of experience in operations, business, administration, project management, or a similar role (or equivalent hands-on experience).
Confident with tools and systems — proficient in Google Sheets and quick to pick up new technological platforms.
Highly organised and detail-oriented, thriving in an environment where managing multiple priorities and deadlines is the norm.
Strong problem-solving and critical thinking skills, with the ability to figure things out independently.
Commercially minded and genuinely interested in how businesses operate and the commercial impact behind decisions.
Comfortable working with ambiguity and able to take ownership of projects without needing detailed instructions for every step.
Proactive and solutions-focused, with a hands-on approach and a strong sense of ownership.
Strong communicator, written and verbal, and a collaborative team player able to work across departments.
You're adaptable, resourceful, and enjoy working across a wide variety of projects. You're excited by the opportunity to learn new things, solve problems, and contribute wherever needed.
A degree in Business or a related field is preferred.
Experience in a fast-paced startup, consumer brand, agency, or retail environment is advantageous.

WHY JOIN WITH JÉAN

You'll be part of a globally recognised brand with a passionate community, collaborating closely with a tight-knit team to shape the next stage of growth.

This is a unique opportunity to work directly alongside the founders and gain exposure to every aspect of building and scaling a global fashion brand. It's a fast-paced, collaborative environment where strategic thinking, initiative, and meaningful contribution are genuinely valued.

HOW TO APPLY

Apply through Linkedin and/or send your CV and a brief 60-second video telling us what you'd bring to the role to work@withjean.com.au.

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Business Operations Associate