General Function

ABOUT MERRELL

At Merrell, we believe in sharing the simple power of being outside.
No matter who you are, where you came from, who you love or how you move — Everyone should be welcome in the outdoors and wherever life takes us. We strive to inspire everyone because, together, we can help protect the trail we love.

Merrell was established in 1981 when three friends decided to take “the best hiking boot in the world” and turn it into a brand that was for everyone. Fast forward 40 years, and there have been iconic styles for the whole family - whether used on the trail, in the city, at the school yard or on the jobsite, in 3 feet of snow, or sunny travel adventures. At Merrell, a good day is when we get outside. A great day is when we can help someone else “Get Outside”.

GENERAL FUNCTION

Reporting to the Director of Finance and Operations with a dotted line to the sales leadership team, the Sales Operations Specialist performs strategic data analysis of key initiatives and operating metrics, enhancing customer and consumer insight and sales effectiveness. The candidate will work closely with Finance, Operations, and Sales teams to develop best in class reporting, analysis, forecasting and business functionality. This role ties customer needs amongst varying departments to ensure sales sell-in and resulting end consumer sell-out are performing at maximum levels.

Primary Duties

Cross-functional support of varying team needs through the product lifecycle planning stages and cross-functional team meetings for each sell in season
- Sales forecasting templates and support of varying milestone product meetings
- Coordination of Global Brand Conferences for the region and the regional needs/breakout sessions
Supports sales team with seasonal sell-in information requirements from end customers by providing information to customers/sales force regarding products, deliveries, and pricing.
Helps facilitate order management/fulfilment throughout the sales cycle, including assisting customer service with customer order upload conversions, completing any customer specific templates to facilitate order creation, customer order book reconciliations for key accounts and contract/allocation maintenance.
Works closely with Merchandising & Demand Planning teams on product lifecycle planning
Communicates and coordinates cross functionally amongst multiple working teams (sales, merchandising, finance, operations, product development) to gather data for analysis and dissemination of the results in streamlined reporting and ease of use for all stakeholders,
- Analyze sales trends by product categories and key retailers, highlighting emerging trends from the data sets (both sell in and sell out information).
- Work with management to develop new reporting, tracking, and dashboards of business information and key growth initiatives.
Support other divisions and corporate in implementing best practices
Provides analysis on special projects and support key operational projects
Provide/support sales force as needed to support territory growth.
Performs duties consistent with the company’s AAP/EEO goals and policies.
Performs other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required

Bachelor’s degree in business or related field, or equivalent work experience.
Math aptitude/strong analytical skills.
Comfortable and proficient working with large data sets, primarily in excel
Computer skills: Required – Strong Excel and PowerPoint. Desired – SAP, BW,
Strong written communication skills.

WORKING CONDITIONS

Normal office environment.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide

New Jobs

Sales Operations Specialist, Merrell