ABOUT XCEPTOR

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients.

Our Vision is to be the leading platform for automating data flows.

Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data.

Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference.

The Role

The Manager, Revenue Operations will be responsible for leading and optimizing the Revenue Operations function across the organization. This includes supporting and enabling the GTM Revenue organization to achieve revenue growth targets. You will be responsible for optimizing current solutions and tools, building and automating new processes, and driving the go-to market sales strategy. You will drive sales processes, analytics, programs, and technology implementations that accelerate operational scale and the overall growth strategy.

Key Responsibilities

Provide revenue operations support and leadership to the Revenue organisation/leaders and implement revenue organization objectives that appropriately reflect the firm's business goals.
Facilitate successful implementation of new programs through the Revenue organization by ensuring a well-defined, efficient sales process is in place. Foster an organization of continuous process improvement.
Provide leadership support to regional heads of sales and sales engineering in achieving growth strategy initiatives and growth targets.
Maintain a process weekly, monthly and quarterly reporting and KPIs. Develop new reporting tools as needed and provide insight on data compiled
Partner with sales and marketing leadership to refine lead qualification process, analyse and report on campaign performance with reporting and dashboards
Partner with sales leadership to enhance sales productivity by identifying opportunities for sales enablement & process improvement
Work closely with senior Revenue leadership to define the optimal performance management programs required to ensure Revenue organisation success
Evaluate and make recommendations for sales coverage models or team configurations to maximize sales productivity
Creates content for QBRs, firm presentations and monthly board reporting package
Monitor and analyze KPI trends including pipeline management, account development, forecast, conversion rates, sales cycle, and quota attainment
Training and onboarding of the Revenue organization
Refine customer segmentation and territory allocation and works with leadership team to enhance key account management function
Work with leadership team to design, optimize, and maintain sales incentive compensation programs that reinforce Revenue organization strategy and align with business and Revenue organisation objectives.
Oversee sales compensation plan administration. Establish sales compensation program rules, policies, and procedures.
Create and maintain sales department policies, procedures, training docs, and sales-related resource material
Ensure the thorough implementation of Revenue organisation-impacting initiatives including quotas and performance objectives.

Required Education & Experience

Minimum of 4 years of experience in Sales/Revenue operations, planning or sales support management role
Strong written and verbal communication skills, with a track record of presenting to senior management
Highly organized, ability to multi-task, and efficient in ambiguous situations
Expertise on sales automation, enablement tools and CRM systems
Strong analytical skills with ability to analyse complex information and data and translate into actionable deliverables, strategies, and presentations
Experience in early-stage environments with processes that require optimisation
Self-starter, sense of urgency mentality, motivated to succeed in a collaborative and fast paced environment.
Strategic thinker, with quantitative and qualitative problem-solving ability
Experience with marketing operations including automation platforms and analytics tools
Proficient in MS Office
Experience with business intelligence tools including salesforce analytics and PowerBI

The required competencies are:

Teamwork
Customer Centricity
Communication with Impact
Strategic Orientation
Results Driven
Change & Innovation
Leading People
Developing People

#LI-TH1 #LU-Hybrid

This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Please note:

Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks.
If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.

Xceptor

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Revenue Operations Manager