Description

Job Title: General Manager / Sales Manager

Reports to: Franchise Owner

COMPANY OVERVIEW:

POSITION:

YogaSix Highlands Ranch is looking for a Sales Manager to oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Front Desk Staff (Wellness Advisors). The ideal candidate must have ability to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.

COMPENSATION & BENEFITS:

This position offers a competitive annual salary based on experience & performance
Opportunity for commissions paid on sales
Bonus opportunity, based on performance
Complimentary Studio Membership while employed
Employee Retail Discounts

DUTIES

Sales

Achieve studio profitability and growth targets through strategic, relationship-based selling

Generate new customer prospects for the studio through referrals, business to business networking, and events
Lead the sales process achieving high-quality relationship-based sales and role modeling effective selling to staff
Manage and grow all revenue streams including Memberships, Retail, and Workshops

Marketing

Create and execute an ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, loyalty, and retention

Schedule/participate in Grassroots Marketing partnerships and event development on a weekly basis to drive new guest traffic

Customer Service And Member Experience

Provide the highest quality membership experience leading to high customer satisfaction and loyalty

Ensure all members have a high-quality experience in studio
Address and resolve customer service issues
Design activities to promote member engagement
Monitor and implement tactics to minimize member attrition

Management and Operation

Ensure the day-to-day operations of the studio run smoothly

Recruit, hire, train, supervise, coach, and mentor studio staff
Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
Manage studio maintenance issues, inventory, and cleaning
Participate in studio, regional, and company-wide meetings and trainings as needed
Other duties as assigned

QUALIFICATIONS:

2+ years of fitness sales or other sales experience
Proven experience in generating and following up on leads
Confident in training Wellness Advisors in sales
Ability to manage and drive all revenue streams: memberships, retail, and workshops
Experience supervising people successfully
Strong customer service skills
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes, using good judgement
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email; solid grammar and written communication skills
Ability to prioritize and meet deadlines
Professional, punctual, reliable, and neat
Highly organized, proficient in data management, strong attention to detail and accuracy
Trustworthy and able to handle confidential information
Ability to work harmoniously with co-workers, clients, and the general public
Ability to always stay calm and act respectfully and professionally, even with customers who may become angry or raise their voices
Proficient with computers and ability to quickly learn studio software

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week, including nights and weekends, especially during peak activity periods
Employee wlll sometimes be required to sit or stand for up to four hours at a time: may be required to reach with hands and arms; must be able to bend, lift, kneel, and drive a car, may be asked to occasionally lift up to 30 lbs
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust and focus
Must be able to effectively hear in person and via telephone

YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Salary: $40,000.00 - $55,000.00 per year

Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.

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General Manager / Sales Manager