We are seeking a detail-oriented and proactive Sales Operations Coordinator to support our dynamic sales team within a fast-paced IT Managed Service Provider (MSP) environment. This role is pivotal in ensuring smooth sales operations, accurate quoting, and timely management of client renewals and vendor deal registrations.

Key Responsibilities:

Quote Generation & Sales Support

Prepare and issue accurate quotes for hardware, software, and services based on sales team requests.
Liaise with vendors and distributors to obtain pricing and availability.
Ensure quotes align with client requirements and company margin targets.

Client Renewals Management

Track and manage contract and subscription renewals for existing clients.
Coordinate with account managers to ensure timely communication with clients regarding upcoming renewals.
Maintain renewal schedules and proactively flag opportunities for upsell or cross-sell.

Deal Registration & Vendor Coordination

Register deals with vendors to secure pricing advantages and promotional incentives.
Monitor deal registration statuses and ensure compliance with vendor requirements.
Maintain relationships with vendor account managers and escalate issues when needed.

Sales Operations & Administration

Maintain CRM records with accurate quote, renewal, and deal registration data.
Support reporting and forecasting activities by providing timely and accurate data.

Skills & Experience Required:

Previous experience in a sales support or operations role, ideally within an IT MSP or technology reseller.
Strong understanding of IT products and services (hardware, software, cloud solutions).
Proficiency in CRM systems (e.g., Salesforce, HubSpot) and quoting tools.
Excellent attention to detail and organisational skills.
Strong communication and stakeholder management abilities.
Ability to work independently and manage multiple priorities.

Desirable Qualifications:

Experience with vendor portals (e.g., Microsoft, Cisco, HP, Dell).
Familiarity with procurement and licensing models (e.g., SaaS, perpetual, subscription).

Zenzero

New Jobs

Sales Operations Co-ordinator