Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its wallet, yield and settlement solutions, Zodia Custody enables institutional investors around the globe to realize the full potential of the digital assets future.

We are seeking an experienced and commercially-minded Head of Revenue Operations to lead and scale our RevOps function globally. This individual will bring proven experience in building and operating high-performing RevOps functions, implementing best-in-class processes, and leveraging data, systems, and AI to drive revenue growth.

They will play a central role in improving execution across the revenue engine—freeing up sales, relationship management, and client teams to focus on driving revenue.

Key Responsibilities:

Strategy & Leadership

Own and evolve the global RevOps strategy aligned to company growth objectives
Partner with CRO and leadership team on sales strategy, planning, and execution
Drive alignment across Sales, Client Management, Product, Marketing, and Finance
Define and track OKRs and revenue targets

Process Optimisation

Design and optimise scalable revenue processes across the full lifecycle (lead gen retention)
Identify bottlenecks and implement improvements
Enhance sales enablement frameworks

AI, Automation & Innovation

Identify and implement AI-driven solutions across the revenue lifecycle
Automate manual processes to improve efficiency and reduce admin
Evaluate and deploy tools across CRM automation, forecasting, and sales enablement
Act as a key advisor on how AI can enhance revenue performance

Technology & CRM

Own and optimise the revenue tech stack (HubSpot, Asana, etc.)
Ensure strong data hygiene, adoption, and system integration
Establish best practices and governance across CRM usage

Data & Reporting

Build dashboards and reporting frameworks
Deliver insights to support decision-making
Improve forecasting accuracy and pipeline visibility

Revenue Enablement

Support and challenge revenue teams to hit targets
Develop onboarding and ramp frameworks
Partner with Product and Client teams on feedback loops
Support pricing and commercial initiatives

Stakeholder Management

Act as central connector across revenue-related teams
Chair revenue forums (e.g. RLT)
Communicate effectively with senior stakeholders including ExCo

Requirements

Essential

Proven experience in a Revenue Operations, Sales Operations, or GTM Operations leadership role
Track record of building and scaling RevOps functions
Strong experience with CRM systems (HubSpot/Salesforce)
Experience working closely with senior commercial leadership (CRO/CCO level)

AI & Automation

Strong understanding of AI tools and use cases in revenue environments
Practical experience implementing automation and AI-driven workflows
Ability to identify high-impact opportunities to improve productivity through AI

Core Skills

Strong analytical and data-driven mindset
Strategic thinker with hands-on execution capability
Strong stakeholder management and communication skills
Comfortable operating in a fast-paced, evolving environment

Benefits

We are a friendly team, with monthly socials and seasonal celebrations as well as offering a range of fantastic benefits including:

Competitive employer contribution pension scheme
Private health care
Critical Illness cover
Life Insurance
Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)

Zodia Custody

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Head of Revenue Operations