Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

Job Description

As Sales Operations Manager (all genders) you are responsible for supporting the sales team by providing insights, optimizing processes, and ensuring effective use of sales technologies. This role is pivotal in translating the sales performance and strategy into actionable plans, ensuring efficient operations, and leveraging data for sales growth.

Your tasks:

Develop accurate sales forecasts, utilizing historical data and market analyses, in close collaboration with counterparts from other departments (vendor management, supply chain management)
Monitor and report on sales performance against forecasts, identifying variances, their causes, and solutions
Analyse sales trends and metrics to identify causes for current sales development, growth opportunities and areas for improvement
Provide data-driven insights to sales leadership, contributing to informed decision-making
Communicate effectively with sales leadership on operational challenges, successes, and opportunities, taking a proactive approach to identifying and delivering on further improvements and enablers
Collaborate with the finance and marketing departments to align sales strategies with overall business objectives

Qualifications

Completed bachelor degree in a field of study requiring analysis (preferably BSC over BA), master’s degree preferred
Proven experience in sales operations or performance related roles such as controlling or FP&A, preferably within retail industry
Expertise in data analysis (SQL/ Python)
Fluent in English, German would be a plus

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:

🐾 20% discount in our zooplus shop

📖 Internal and external training

🎈 Team events

✈️ 28 vacation days and days off on 24th and 31st of December

🏋️ Corporate rates at a local gym chain (Body & Soul)

📱 Company mobile phone for work and personal use

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

zooplus

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Sales Operations Manager (all genders)