Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of what is possible.

Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.

Interested? Apply now and find out how you can be a contributing factor in our customer's success!

Summary/Objective

The Sales Operations Representative role at Zund America, Inc. resides in a team-based environment that is responsible for the creation, processing, and management of machine and upgrade orders. This position is great for someone who likes tackling new challenges and who is capable of managing multiple tasks at once. Strong communication skills are required for this role as regular contact with customers, the sales team, the factory in Switzerland, and freight forwarders via email and phone is required. This position is responsible for sharing information, asking questions, and coordinating delivery of orders from Europe to the US and Canada.

What You Would Do

Managing of machine and upgrade orders through the creation of sales orders that are sent to the factory, generating purchase orders to suppliers, and managing logistical requirements with freight forwarders
Reviewing orders for accuracy and addressing inaccuracies with the Sales team
Corresponding with the customer regarding machine progress and answering any inquiries
Organizing the international logistics for machine and upgrade orders
Producing machine/upgrade invoices as well as, freight invoices
Constructing and updating customer accounts in Salesforce and ERP systems
Monitoring shipments and deliveries and provide ongoing updates to the customer, Sales, and Service teams
Overseeing stock orders and shipments from factory to tradeshows

What We Require From You

5+ years of experience in an operational role (legal and/or accounting experience preferred)
Analytical and process-oriented, comfortable working with data and making data-driven decisions
Ability to think both creatively and critically, work through ambiguous and subjective situations, including balancing strategic orientation and operational efficiency to ensure we deliver with a customer-first mindset
Must be open to learning company-based data programs, and be experienced with MS Office
Must have excellent organizational skills and maintain confidentiality

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).

Zund America, Inc. is an EEO employer.

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Zund America, Inc.

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