Working hours: This role is available on a part-time, job-share and full-time basis

Salary: Up to £35,000 depending on experience plus an excellent benefits package

Location: Home-based

Closing date for applications: 2nd April 2025

The Opportunity:

Zurich Resilience Solutions (ZRS) UK has an opportunity for a Sales Operations Coordinator to join our Operations Practice and support our growing sales pipeline. You will play a pivotal role in improving the efficiency and effectiveness of our business-to-business sales processes.

Working with our world class Risk Engineers and Consultants, and our business development and marketing teams you will make a difference by demonstrating ZRS’ capability and expertise in the market to win business.

You will coordinate and assist with a wide range of sales and marketing activity. You will have excellent communication skills to work collaboratively and to develop written copy that resonates with our customers and prospects across the full range of our marketing and sales collateral such as proposals, presentations, social media, articles, and fact sheets.

This exciting role will allow you to support the full range of sales and marketing activity across ZRS and make a difference to our growing sales pipeline.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

Collaborate with colleagues to gather accurate answers in our responses to Request for Proposal (RFPs)
Ensure accurate submissions to RFPs, sometimes within tight timescales
Review and edit RFP responses for clarity and consistency
Assist in the delivery of sales and marketing campaigns such as events, social media and email nurturing
Write, edit and review written copy for sales collateral to ensure maximum impact
Manage the storage of sales and marketing collateral to ensure easy access for customer facing teams
Track and report on the effectiveness of marketing and sales activities across the marketing and sales funnel
Maintain accurate records of activity in our CRM tool
Assist in the preparation of sales and marketing reports for management

What are we looking for?

Experience in a sales or marketing operations role
Excellent communication skills to collaborate with colleagues
Excellent written communications skills to create copy that has an impact
Strong organisation skills and attention to detail, while working to tight deadlines
Ability to work collaboratively with a range of stakeholders
Able to build and maintain relationships with key stakeholders at all levels within ZRS and other business functions
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience of using CRM software

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Zurich Insurance

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Sales Operations Coordinator