About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans, working from 28 countries, who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use products and services to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract, helps thousands of organisations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

We are seeking a Revenue Operations Specialist to join our Delivery team This is a team of 100+ professionals (Project managers, developers, QA engineers) who deliver data to our growing set of customers. You will report to our Head of Project Management and work closely with senior stakeholders across the company, including COO, CFO and CRO, as well as operations professionals in Sales, Finance, Customer Success and Marketing.

As the Revenue Operations Specialist, you will help drive excellence in our end to end delivery process. You will be taking over a well-defined role and making it your own.

This role requires an individual who loves numbers, data, possesses an exacting attention to detail and is fully at ease with business critical responsibilities in revenue management. You love gathering / analysing data and generating insights into business problems. You are highly organised and capable of bringing structure and efficiency to any area through process, good information hierarchies and effective communication.

Roles & Responsibilities:

Revenue management - Ensuring Delivery revenue is accurately forecasted and reported by working with the Head of PMO to ensure project management and forecasting processes are defined, documented and working.
Design of process and automations to improve the efficiency of the teams with Delivery.
Metric & KPI tracking - Extend & maintain a set of KPIs around revenue, project status, margin and resource utilisation to report and identify problems to delivery leaders, looking for ways to evolve and improve these.
Reporting and Analytics - Develop and maintain analysis, dashboards, and reports to support delivery leaders by providing actionable insights into problems and identifying opportunities for investment and growth
System administration of our project, resource and revenue management system (Kimble, recently rebranded to Kantata). This involves the setup of new projects and users in Kimble and managing licences and associated costs.
Resource capacity management - tracking our resource capacity, highlighting weekly ‘bench’ time available and supporting longer term capacity planning so we ensure hiring is aligned with our pipeline of projects.
Delivery invoicing– ensuring invoice information is accurate and timely information flows to our finance team to ensure cash collection is efficient.
Evolving delivery operations – performing & improving month-end, quarter-end activities on our systems.
Business planning support – supporting the annual business planning process by helping to build models, drawing insights from historical analysis to inform revenue planning, churn, resourcing needs and conversion from sales pipeline

Requirements

3+ years of experience in an operations role or busy PMO function.
Experience with Salesforce, Kimble/Kantata or analogous systems. Experience with Tableau, Datastudio, and RDBMS is highly appreciated
Business acumen - able to draw business insights from the data.
Proven ability to work and interact in a fast-paced environment and comfortable with multi-tasking.
Fast learner, able to work in an agile manner, and demonstrated ability to follow existing processes, and enhance and develop new processes as needed.
Ability to understand high-level business strategies and goals, and translate them into system and process requirements, and ensure execution and business impact.
Demonstrated ability to work cross-functionally supporting PMO, Finance and Sales teams.
Ability to manage competing priorities and collaborate across multiple departments meeting deadlines and organise own time efficiently.
Excellent written and verbal communication skills, good interpersonal skills, sharp analytical, and problem-solving skills with outstanding attention to detail.

Benefits

By joining the Zyte team, you will:

Become part of a self-motivated, progressive, multi-cultural team.
Have the freedom & flexibility to work remotely.
Get the chance to work with cutting-edge open source technologies and tools.

Zyte

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