Who We Are
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm's dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us! We're currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
The Role
We are seeking a dynamic Senior Analyst to join our Deal Desk and Sales Analytics team, reporting to the Deal Desk Manager within our broader Revenue Operations organization. In this role, you will play a critical part in supporting the Deal Desk Manager, working collaboratively with cross-functional teams, including Sales, Marketing, Customer Success, and Product. Your efforts will drive insights and efficiency across deal structuring, GTM strategies, and sales processes, helping to accelerate business growth and streamline operations.
Key Responsibilities
Sales Analytics & Reporting
- Analyze sales performance data to provide actionable insights on pipeline health, forecasting accuracy, and team productivity.
- Create and maintain dashboards and reports to track key performance metrics (e.g., bookings, win rates, lead conversion, and customer retention).
- Support leadership with data-driven recommendations to improve sales effectiveness and achieve revenue targets.
- Perform ad hoc analysis and data modeling to support strategic initiatives.
Process Optimization
- Evaluate and improve sales processes to enhance efficiency and remove bottlenecks.
- Work with sales and marketing teams to ensure alignment on lead handoff, opportunity management, and deal tracking.
- Maintain and optimize the CRM platform (Salesforce) by ensuring data accuracy, completeness, and consistency.
- Identify gaps in data quality and implement solutions to improve data hygiene.
Forecasting & Planning
- Collaborate with sales leaders to develop accurate sales forecasts and identify risks or opportunities to achieve targets.
- Monitor trends in sales activity to provide insights into team performance.
Cross-Functional Collaboration
- Partner with marketing, product management, and customer success teams to align on GTM plans and ensure seamless execution.
- Act as a liaison between sales and marketing, ensuring both teams are aligned on objectives and strategies.
Required
Qualifications & Skills:
- Bachelor’s degree in Business, Economics, Data Analytics, or a related field.
- 2-4 years of experience in sales operations, business analytics, or a similar role, preferably in the software industry.
- Strong proficiency in CRM systems (Salesforce) and reporting tools (Tableau, Power BI).
- Advanced Excel skills (LOOKUPS, PIVOTS, SUMIFS, COUNTIFS)
- Excellent analytical skills with the ability to interpret data and make actionable recommendations.
- Exceptional attention to detail and organizational skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
Preferred
- Experience in the software or SaaS industry with knowledge of subscription and recurring revenue models.
- Proficiency in SQL or other data analysis tools for advanced reporting and analytics.
- Familiarity with sales forecasting methodologies and pipeline management best practices.
- Demonstrated ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
Equal Opportunity
Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity and sustaining a barrier free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, plans and training programs please contact info@versaterm.com.
