Calgary, AB
About The Role
We’re Hiring for a Revenue Operations Coordinator in Calgary, AB. This role is hybrid - in-office with 20% flexibility to work from home.
Do you love solving problems, working with data, and using tech to make things run smoother? If you’re excited about kickstarting your career in Revenue Operations, we want you on our team! LodgeLink is looking for a Revenue Operations Coordinator to play a critical role in aligning and optimizing LodgeLink's sales, marketing, and customer success processes to drive efficiency and revenue growth.
This position ensures the seamless integration of data, tools, and workflows across departments, enabling informed decision-making. By managing revenue operations initiatives, maintaining accurate performance metrics, and enhancing system efficiencies, the Revenue Operations Coordinator empowers teams to meet and exceed revenue targets while delivering exceptional value to our customers.
The ideal candidate will be tech-savvy with a knack for processes, systems, and data, in addition to having a strong base of business knowledge. They will have 1-3 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar role, with a strong preference for experience in sales tech stack tools such as Salesforce, HubSpot, Outreach, and ZoomInfo. They will also possess advanced Excel skills, including pivot tables, VLOOKUPs, and reporting, and demonstrate the ability to learn quickly, document processes, and create training and onboarding materials.
Duties and Responsibilities:
- Support & Troubleshooting: Serve as the go-to resource for resolving operational issues and answering questions from Sales, Marketing, and Customer Success teams.
- Data Management & Insights: Maintain clean, accurate data across systems and provide actionable insights to drive smarter business decisions.
- Tool Optimization: Configure, enhance, and manage the daily operations of LodgeLink’s sales tech stack, including Outreach, Salesforce, ZoomInfo, and Sales Navigator, ensuring optimal performance.
- Process Improvement: Identify and implement opportunities to streamline workflows and enhance internal processes for greater efficiency.
- Project Management: Manage multiple projects simultaneously, ensuring they stay on track, meet deadlines, and deliver results.
- Reporting & Dashboards: Create and maintain dashboards to monitor performance metrics, track KPIs, and uncover growth opportunities.
- Data Visualization: Transform complex data into compelling visual stories using data visualization tools to support strategic decision-making.
- Cross-Functional Collaboration: Act as a critical link between Sales, Marketing, and Customer Success teams, fostering alignment and effective communication.
Qualifications - Experience: 1-3 years in Revenue Operations, sales operations, marketing operations, or a related analytical role, with a proven track record of working with data and systems.
- Technical Proficiency:
- CRM Systems: Experience with platforms such as Salesforce, HubSpot, Outreach, ZoomInfo or similar.
- Data Analysis Tools: Proficiency in Excel; familiarity with data visualization tools like Power BI is advantageous.
- Marketing Automation: Understanding of marketing automation platforms is beneficial.
- Analytical Skills: Strong ability to interpret complex data sets, with critical thinking and problem-solving capabilities. Attention to detail and accuracy are essential.
- Communication Skills: Excellent written and verbal communication skills, with the ability to present data and insights effectively to stakeholders.
- Project Management: Demonstrated ability to manage multiple initiatives, prioritize tasks, and meet deadlines. Familiarity with project management principles is beneficial.
- Business Acumen: Understanding of sales and marketing processes, with knowledge of SaaS business models. Awareness of industry trends and best practices is advantageous.
- Education: Bachelor's degree in Business, Marketing, or a related field is preferred. Relevant certifications from Salesforce or HubSpot are a plus.
- Growth Mindset: Highly coachable, with a strong desire to learn and grow within the field of Revenue Operations.
- Flexibility: While not all qualifications are mandatory, enthusiasm and a willingness to learn are essential. If you're eager to develop your skills, we encourage you to apply.
About LodgeLink
LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.
United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘
Create A Better Way’ for all.
At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.
LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:
- Building a diverse and inclusive team, supporting career growth and development.
- Competitive base salaries.
- Share Appreciation Rights program for salaried employees.
- Paid vacation days and sick days.
- An employee charitable donation program.
- Hotel and travel discounts.
- Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance.
- Located in beautiful Eau Claire in downtown Calgary, within a 5-minute walk to Prince’s Island Park
- Company-hosted events, golf simulator and a game room.
- Ability to join our Social Club and join colleagues for fun events such as golf, bowling, curling, stampede events and more.
- Free access to the Aspen Properties Fitness Centers.
LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com
Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more:
www.blackdiamondgroup.com
We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: LodgeLink
