Sales Operations Analyst

UP3 Services Ltd • London, England, United Kingdom • 2m ago

Location: Hybrid - Split your time between home and our London office

Key role details:

7.5% performance related bonus, paid in 2 instalments, 6 months apart
Excellent Central London Office at The Ministry including free gym
Flexible working, hybrid between the office and your home to fit your needs
Vitality Health Insurance and Bupa Dental
Enhanced maternity and parental leave package
£250 work from home set up allowance
4% company pension contribution
A Death-in-Service Life Insurance policy which would pay out 4X your salary

Role Overview

Are you an experienced sales operations administrator looking for the next step in your career? Do you enjoy a dynamic and varied day making meaningful change, contributing to our team’s success? UP3 is growing at a rapid rate, and we are looking for Sales Operations Analyst to help support our sales team as we grow.

We are looking for someone with a blend of technical and analytical skills, who gets excited about process and data. In this role, you’ll be instrumental in maintaining our HubSpot CRM, optimising sales processes, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success.

Ideally you will have experience in sales operations within a SaaS environment, are HubSpot proficient, and possess strong analytical skills. You will be the go-to person for sales data for multiple business stakeholders and provide efficient and effective support while owning your responsibilities.

We’re looking for someone who can relate to our values and the type of company we are. If you are right for us you’ll be able to articulate why these values matter:

No-one is above making the tea or watering the plants.

Do the right thing by the customer. Always.

No room for egos, politics or gossip.

We're a team. Take pride in sharing what you know.

If you see something that needs doing, roll up your sleeves and get it done.

Remember, at some point, you did something for the first time.

Key responsibilities

Maintain HubSpot CRM, ensuring data integrity and optimising workflows.
Develop and maintain sales analytics reports and dashboards.
Facilitate sales and operations strategy development and execution.
Support sales teams with custom opportunities and operational tasks.
Apply data cleansing techniques.
Engage with internal stakeholders for data needs and analysis.

Essential skills and experience

You do not need to meet every single criteria below to apply, please submit your CV if you think you’d be a good fit for the role.

3-5 years of experience in Sales, Marketing, or Sales support in a SaaS company.
Proficiency in HubSpot and business intelligence tools.
Competency with relational databases and SQL queries.
Exceptional written and verbal communication skills.
Creative and strategic problem-solving ability.
HubSpot Admin or Developer certification preferred but not essential.

What's in it for you?

Competitive salary based on experience. 7.5% performance related bonus paid in two instalments, 6 months apart.
Career development and progression – we invest in our people and actively promote from within.
A brilliant team. We actively foster a culture of innovation, collaboration and creativity. We truly care about our people, we’ve been recognised as a Great Place to Work for three years running and we’re committed to maintaining our company culture even as we grow and scale
Central London office based in the exclusive The Ministry providing a free gym with access to personal trainers, wellness programmes, an onsite café, bar and terrace and regular onsite events with guest passes.

Company benefits – highlights

Maternity and Parental Leave

We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments.

Flexible Working

We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising.

We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need.

Excellent Vitality health insurance, Vitality GP, and Bupa level 3 dental cover
25 days holiday increasing based on length of service
Company pension (after 3 months’ service)
A Death-in-Service Life Insurance policy which would pay out 4X your salary
Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt