Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities
This role will be part of our worldwide Sales Operations team focused on driving analytical and strategic support to our sales organization by providing proactive business insights. The Senior Sales Operations Analyst will support GTM leadership team in producing accurate sales forecast, reporting and various sales performance analytics to assist sales team in growing the business and reducing churn.
A successful SSOA will be highly motivated, a self-starter and a great team player. High standards and attention to detail are a must to produce quality work.
- Sales Data Analysis: Dive deep into data and drive improvements in our sales process and policies through analytics. Analyzing sales data to support decision-making and measure impact on sales and marketing initiatives
- Sales Forecasting Analytics: Provide accurate sales forecasts by analyzing historical sales data and open sales pipeline. Collaborate with sales leaders to plan and allocate resources effectively
- Reporting and Dashboards: Create and manage standardized reports, dashboards, and metrics to deliver actionable insights and align with team goals
- Collaboration: Partnering with Sales, Marketing, Finance and Business Intelligence to implement and improve new processes based on data findings
- Data Quality Management: Maintaining data quality and consistency in sales and marketing systems
- Sales Processes Optimization: Work with key stake holders to develop, standardize, and optimize processes to improve efficiency and predictability across Sales and GTM function. This includes managing the sales pipeline and workflows, ensuring that all sales activities align with the company's goals
- Ad Hoc Projects: Take on additional tasks as needed to support team goals and company objectives
Requirements
- At least 3+ years of experience in sales/revenue operations, business operations or a related field within a SaaS environment is a must
- Strong data analysis skills with experience analyzing complex datasets
- Bachelor’s degree in Business, Data Analytics, Finance, or a related field is preferred
- Experience in Enterprise business and Sales experience is a plus
- Experience in Salesforce, Dynamics 365 (CRM/ERP), Tableau, Power BI and Excel
- Nice to have: Proficiency in data analysis tools and programming language such as SQL for data querying.
- Fluency in English is mandatory; German is a plus
- Effective verbal and written communication skills to convey insights and recommendations
- Think and act entrepreneurially and have the ability to grasp complex interrelationships
- Enthusiasm, resilience, willingness to learn, and team spirit are among your main strengths
What We Offer
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
