About Redcare Pharmacy
As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision: "Until every human has their health." If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.
About The Role
Are you ready to take full ownership of a new service offering and drive its commercial and operational success? As a
(Senior) Business Operations Manager, Chronic Care Services & Digital Health in our
Commercial Team in Cologne, you will be at the forefront of launching and scaling this new service, ensuring its strategic growth and operational excellence. This is a unique opportunity to work
cross-functionally, optimize commercial and operational performance, and make
data-driven decisions that will shape the future of our offering.
About Your Tasks
- Commercial Ownership: Drive commercial performance of the service by creating sales strategies, financial forecasts, identifying revenue and cost enhancement opportunities.
- Operational Excellence: Design and implement efficient processes and workflows to support the services’ delivery, commercial impact and scalability.
- Stakeholder Collaboration: Act as the key stakeholder contact for the service, facilitate workshops and meetings to ensure clear communication and alignment between cross-departmental teams like marketing, commercial, pharma, and legal.
- KPI Management: Monitor and improve key performance indicators (KPIs) and use data insights to make strategic improvements & decisions.
- Risk and Compliance Management: Ensure compliance by proactively addressing challenges and ensuring adherence to legal, regulatory and organizational standards.
About You
- You have at least 3 years of experience in business operations and commercial management, ideally in fast-paced environments such as startups, and consultancies.
- Experience in the German healthcare system, chronic care or digital health market is a plus.
- You have a background in launching and scaling new services or products.
- You are fluent in both German and English and comfortable using them as your primary working language.
- You have an entrepreneurial mindset, strong stakeholder management, and exceptional communication and project management skills for effective cross-functional and senior leadership collaboration.
- Strong analytical and problem-solving abilities, with a data-driven mindset and a data-driven approach to decision-making.
- Proficiency in Excel and PowerPoint to drive data insights and present strategies effectively.
- You demonstrate a high level of commitment, responsibility, teamwork, and initiative.
Your Benefits
- Welcome days – We want you to feel at home with us from day one with our comprehensive onboarding program.
- Sports membership – Stay healthy with a membership package at Urban Sports Club.
- Mental health support – Access free and anonymous professional psychological support from Likeminded.
- Work-from-home flexibility – If your role allows work from anywhere in the EU for up to 20 days a year.
- Personal development – We support your professional growth with internal and external training opportunities.
Join us and help shape the future of Redcare Pharmacy. Apply now and start your #Redcareer! 🚀
