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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Revenue Operations Manager to join our Revenue Operations team in London. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go to market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.
As a key member of the regional leadership team, you will actively shape and inform both the short and long-term strategy of the region. This role will be responsible for utilising key insights and enabling our teams to take strategic actions that drive great results - optimising for growth and efficiency in the long term.
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Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.
We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!
What you’ll be doing:
- Understanding key performance drivers of the business and identifying areas of improvement/optimisation opportunity to deliver sustainable growth - this would encompass revenue generating ideas, churn and cost reduction initiatives.
- Enabling the success of regional customer facing teams through the correct utilisation of tooling/systems and processes to drive regional achievement and personal growth.
- Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals.
- Represent Revenue Operations in regional go to market projects.
- Working with Senior Manager, Global Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget.
- Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion.
- Provide feedback on customer collateral and revenue campaigns.
- Build and present business models to support strategic regional initiatives.
- Operationalizing, incorporating and driving performance of new functions into the current go to market org.
- Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives.
And a little bit of....
- Creation of materials to support GTM team enablement.
- Development of performance improvement initiatives.
- Liaising with Product Managers to ensure two way feedback loop is maintained in order to facilitate a better opportunity win rate.
- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
What you need to bring:
- Ability to analyse sales funnels and go to market team performance.
- Coming up with initiatives to drive performance improvement.
- Creating process improvements to enable more efficient sales cycles.
- Identifying areas for improvement and efficiency gain in systems such as Salesforce and Outreach, creating requirements and briefing into internal systems teams.
- Managing multiple stakeholders from manager to VP level.
- ...and it is a plus if you speak French, German or Dutch!
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
What’s in it for you? Come live the Lightspeed experience...
- Genuine career opportunities in a company that’s creating new jobs every day;
- Work in a team large enough for growth but lean enough to make a real impact;
- Exposure to modern and proven technology;
- Ability to work and grow in a truly flexible environment;
- Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed equity scheme (we are all owners)
- Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Time off to volunteer and give back to your community
- Transit benefit if you travel by public transport to the office
- Lunch reimbursement on the days you work from our Paris office
- Healthy snacks and after work organized by the company
- Health insurance with attractive guarantee plans
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
