About
Employer Industry:
Automotive Services
Why consider this job opportunity: Opportunity for career advancement and growth within the organization Flexibility of remote work with access to a major airport Lead a team in a culture focused on development and customer experience Drive significant financial results through effective management and strategy Collaborate with various functional areas to enhance operational efficiency
What to Expect (Job Responsibilities): Develop and maintain a culture focused on team development and positive engagement Define and evolve Goodyear Retail's branded customer experience culture Lead strategic planning and implementation across all functional areas Provide guidance and leadership to General Managers to achieve annual operating plans Communicate organizational messages effectively to ensure execution
What is Required (Qualifications): Bachelor's degree; Master's degree preferred 12 or more years of experience managing multi-unit automotive service providers Proven ability to develop annual operating plans with clearly defined objectives Strong track record for meeting and exceeding operating targets Willingness to travel to field locations 50-75%
How to Stand Out (Preferred Qualifications): Experience in the automotive industry with a focus on customer service Strong leadership skills with a talent-oriented and results-focused approach Ability to create and maintain a highly engaged and high-performing team Familiarity with compliance and regulatory requirements in the automotive sector Proven skills in analyzing market intelligence data for strategic recommendations
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Nice-to-have skills
- Leadership
- Strategic Planning
- Customer Service
- Ohio, United States
Work experience
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