Sales Operations Support

Joshua's Pest Control • Full-time • San Diego, California, United States • $18 - $19 / hour • 1w ago

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Is this you?

Highly motivated with no work experience
Looking to obtain office skills in a call center environment
People-focused
Helpful & service oriented by nature
Highly precise with strong attention to detail
Friendly, factual & professional in communication
Works collaboratively with others to achieve a common goal

The focus of this job is providing administrative support and completing necessary tasks for the effective and efficient operations of Joshua’s Pest Control's Outside Sales department. The position is seasonal through October 2025. Though this position is seasonal, we always keep great people!

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Our Mission: We improve the quality of life for our customers, team & community!Joshua's Pest Control is quickly establishing a reputation as the number one Pest Control Provider for homes and businesses in San Diego and we are excited to find the right people to join our team! We want to hear from you and how you can help accomplish our mission!

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Duties & Responsibilities:

Provide administrative support to the Outside Sales Team.
Follow predetermined scripts to ensure customers understand their service agreements and the services being provided.
Update billing information and manage customer data.
Schedule appointments and manage service routes.
Ensure new customer accounts are serviced by resolving issues including service agreement disputes, pricing disputes, service concerns, among other customer concerns.
Make notes for all customer/non-customer interactions. Relay positive & negative feedback to management.
Provide general administrative support as requested by management.
Maintain a clean and orderly workstation.
Pass all phone observations and evaluations
Be punctual & reliable
Report to the office in-person daily

QUALIFICATIONS & REQUIREMENTS:

Entry-Level Position, no experience necessary.
High school diploma, GED, or equivalent.
Comfortable navigating Google Workspace Applications (Gmail, Sheets, Calendar, etc).
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Ability to manage sensitive and confidential situations with tact, professionalism.
Excellent organizational skills and attention to detail.

What Joshua’s Can Do For You:
Full Time, Seasonal through October 2025
Hourly Wage Range: $18.00 - $19.00
Tuesday-Saturday 12pm-9pm

Benefits:
Health, Vision & Dental Benefits (after 90 day probationary period)

Note: Please do not call or visit our office without a scheduled appointment. We're reserving our lines for our amazing customers!

Job Types: Full-time, Temporary, Internship

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits: