At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Application Consulting team you manage the implementation of Zuora Billing and CPQ projects, overseeing the entire project lifecycle. As a Manager, you lead teams, mentor junior staff, and drive client engagement while maintaining the firm's quality standards and contributing to its strategic goals.
Responsibilities
- Oversee Oracle Lead to Revenue projects utilizing Zuora solutions
- Mentor junior staff to develop their skills and capabilities
- Manage project timelines and maintain deliverables that align with client needs
- Foster a collaborative environment to drive team performance
- Identify opportunities for process enhancements and efficiencies
- Uphold the firm's ethical standards and professional practices
- Analyze project data to inform strategic decisions and improvements
- Engage with clients to maintain satisfaction and address concerns
What You Must Have
- Bachelor's Degree
- 10 years of experience in managing full-cycle of Zuora Billing and CPQ implementations
- Oral and written proficiency in English required
What Sets You Apart
- Proven experience in managing Zuora Billing and CPQ projects
- Excelling in project management and team leadership
- Demonstrating technical proficiency in Zuora customizations
- Leading client discussions and solution workshops
- Managing resources and risks effectively
- Understanding customer business processes and requirements
- Utilizing Agile methodology in project delivery
- Securing adherence to procedures and documentation standards