Heartbeat Health is seeking a motivated, sharp, and adaptable Business Operations Associate to join its Operations team. The Business Operations Associate will play a critical role in supporting the growth and delivery of Heartbeat Health’s clinical programs, both live and prospective – including with a brand new product that Heartbeat is in the process of launching.
The Business Operations Associate role is cross-functional. You’ll help build and manage a national partner network that serves as the operational backbone for these programs. You’ll contribute to client-facing work across the customer lifecycle: sales, onboarding, implementation, and customer success. This is a hands-on, high-impact position ideal for someone who thrives in fast-moving environments and wants to help shape how cardiology is delivered at scale.
Help to build and manage the day-to-day operations of a partner network across multiple states and several partners
Identify, engage, and negotiate with prospective clinical vendors
Work with our internal team and clients to help provide context on operational excellence and the value story associated with the broader program
Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders
Develop reporting and action on key insights to fine-tune and improve partnerships and overall program operations
Work cross-functionally with teams across growth, clinical, finance, and legal on operational, clinical, legal, and other items
