Head of Revenue Operations (RevOps)
Location: Salt Lake City (hybrid)
Reports to: VP Revenue | Works closely with Sales, CS, Marketing & Finance
Role type: Full-time, permanent
About KadenceKadence is the AI-powered workplace platform that turns a company’s two largest investments—people and space—into a durable competitive edge. Trusted by 580+ companies across the globe, we unify space scheduling, team orchestration, and deep workplace analytics. With fresh Series A momentum, we’re leveling up our revenue engine.
The OpportunityTake Kadence’s revenue engine to the next level. You’ll align Marketing, Sales, CS, and Channel around one plan, one pipeline, and one set of truth-based metrics. This is a builder role: stand up the stack, codify process, drive forecasting accuracy, and scale capital-efficient growth.
Core Responsibilities- Strategy & Governance: Own the GTM plan across Marketing, Sales, CS, and Channel; standardize definitions, SLAs, and inspection rhythms.
- Systems & Data: Lead the revenue stack (Salesforce or HubSpot, MAP, CS, BI, Outreach/Gong, CPQ); ensure clean data and reliable reporting.
- Forecasting & Pipeline: Drive weekly forecast; model scenarios; maintain pipeline quality and coverage by segment/region.
- Enablement: Partner with Sales/CS to build training, playbooks, and certification; instrument talk tracks and usage in Gong.
- Deal Desk & Pricing Ops: Run approvals, discounting, and commercial guardrails; improve ASP and cycle time.
- Lifecycle Analytics: Full-funnel attribution, cohort retention, expansion motions; surface insights for product-led and sales-led growth.
- Channel & Events Ops: Route partner and trade-show demand; report sourced vs. influenced ARR and attach rates.
- Cross-functional Leadership: Translate metrics into decisions for Exec/Board; drive action on bottlenecks.
What We’re Looking For- 3+ years in RevOps at B2B SaaS (Series A–B to $20–50M ARR scale).
- Proven owner of CRM architecture and BI (e.g., Salesforce/HubSpot, Looker/Mode/Power BI).
- Forecasting chops; consistent low variance%; stage conversion management.
- Strong enablement muscle; can turn insights into AE behavior change.
- Comfortable unifying product telemetry with CRM and CS data.
- Clear communicator who can brief the CEO and coach an AE in the same hour.
Bonus Points- Built Deal Desk/CPQ from scratch; redesigned pricing/discount policy.
- Experience integrating Channel Ops and direct sales reporting.
- Hands-on with AI for scoring, forecasting, or content generation in GTM workflows.
Why Kadence- Green-field mandate: define the revenue engine and the KPIs the board runs on.
- High leverage: your work multiplies Marketing, Sales, CS, and Channel output.
- AI-first product: a differentiated story that converts and expands.
- Team build: hire and lead a small, senior RevOps team.
If you love turning data into decisive growth—and you want real ownership—let’s talk.
