About us:
At YuLife we're transforming products once focused on death and illness into ones that inspire life and reward living — turning old-fashioned employee perks into life-enhancing benefits.
We are explorers, dreamers and innovators. We’re on a journey to build the best platform in the world, but we can’t do it without people like you, leading the way.
Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with YuLife.
Which hopefully is where you come in.
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The journey so far: *
What's happened over the last few years:
The 2022 mission is to reach 1 million lives!
The role:
RevOps Analyst is responsible for supporting the alignment of sales, marketing and customer success operations across the full customer life cycle to drive growth through operational efficiency and keeping all teams accountable to revenue. Look at business analytics and data across departments to make decisions, this means teams responsible for driving revenue—sales, marketing, customer and success —must be aligned throughout the entire funnel if they want to succeed.
We are looking for a confident, commercially minded and excellent communicator who can clearly explain data, trends, analyse and initiate creative solutions and ideas. They are able to understand and elicit relevant requirements, are able to ask ‘why’, and challenge assumptions in a friendly and collaborative manner.
Day to day responsibilities include, but are not limited to:
- Get the best out of our Sales & Marketing Tools (E.g. Cognism, Hubspot, Vidyard): being responsible for managing these and providing meaningful insight into our customer lifecycle.
- Leverage data to help Identify opportunities to improve our sales conversion rates and to increase cross sell and upsell opportunities. Help shorten the length of the sales cycle.
- Build cross-functional relationships with key enablement stakeholders including sales, account management, marketing and finance.
- Help manage sales team account territories in the CRM system, account assignments and competitions
- Reporting on key KPIs across the sales and marketing functions and track goals to support business operations
- Use tools such as Tableau, Excel, and hubspot dashboards for daily analysis and reporting
- Help the maintenance of the data in the CRM to ensure accuracy of reporting
- Analyse data in the broker market and individual sales team metrics to help spot opportunities to grow
- Analyse marketing growth channels e.g. paid search, SEO, paid social and work with campaigns managers to benchmark relevant trends across business performance to inform future sales campaigns.
- Partner with Customer Success & Operations teams to create and execute seamless post-close processes leveraging technology.
The ideal candidate will have:
- Has strong analytical skills, able to identify the whole picture from the vision through to detailed user story level.
- Is a team player, who can give guidance to the team without alienating.
- Demonstrates problem solving skills.
- Has good business sense, knows what is commercially viable.
- Advanced excel skills.
- Visualisation tools such as Tableau.
- Ideally experienced with a CRM system e.g Hubspot
- Familiarity with building dashboards and forecasting reports in previous roles
- An understanding of the entire lifecycle from prospect to customer
- Familiarity with key metrics such as CPA, Customer LTV, Win Rates, Win/Loss Ratios, Meeting Rates
What you’ll get:
We like to give more than we take so here are some of our benefits:
- A competitive base salary
- Potential to earn share options
- 6x salary life assurance policy
- Income protection policy
- Access to the YuLife app (which includes a tonne of well-being rewards, discounts and exclusive offers as well as access to Meditopia and Fiit)
- £20 per month to a "be your best Yu" budget
- Unlimited Monthly professional coaching with More Happi
- OnHand Volunteering app
- Learning Budget
- Financial coaching with Octopus Money coach
- Generous parental leave policies
- Remote working packing; includes laptop, desk, chair etc.
- Contributory pension = 3% of basic
- 24 days Annual Leave + 1 ‘personal’ day (e.g your birthday, moving house anything else that is for Yu!)
- Remote and flexible working
- Currently our lovely office in Shoreditch is available if people want (and only if they want) to use it.
Here is our framework and principles around hybrid working at YuLife.
Our values:
YuLife company culture:
Read what one of our key investors has to say about our culture ›
We're more than just life insurance!
Job Type: Full-time